City of Hillsboro

Compensation

Full Description

Application Limit: To ensure a thorough and efficient review process, this job posting will close after the first 150 applications received. We encourage you to apply early to secure your chance of being considered. Help employees grow — and help the City deliver on what’s next Bring your organization, follow-through, and “make it happen” mindset to the City of Hillsboro’s Learning & Development team. In this role, you’ll be a key partner in keeping Citywide training and development efforts running smoothly—from supporting our learning management system (NEOGOV Learn) to coordinating trainings and events, tracking required certifications, and helping implement strategic plan initiatives. This position is a great fit for someone who enjoys building structure, managing details, and collaborating with people across an organization to make learning accessible and effective. Why Hillsboro? Located just west of Portland, Hillsboro is one of Oregon’s most innovative and diverse cities. Our employees support a community that values service, teamwork, and continuous improvement—and we work hard to create a workplace where people feel supported, included, and proud of what they do. About the Human Resources Department Human Resources partners with all City departments to attract, develop, and support a talented, engaged workforce. The Learning & Development team supports employee growth through training programs, Citywide learning events, leadership development, required training tracking, and ongoing improvements to our learning systems and resources. Position overview The Learning & Development Specialist supports training and professional development programming for employees across the City. Working closely with the Learning & Development Analyst (and in partnership with the L&D Manager), this role helps maintain and administer the City’s LMS, supports instructional design and course management, coordinates training logistics and communications, and assists with tracking and reporting on required trainings and certifications. This role is not required to facilitate trainings, but facilitation skills are a plus. Over time, the Specialist is expected to work with increasing independence and take ownership of key processes and program logistics. What you’ll be doing Day-to-day work will include a mix of LMS support, training/event coordination, and tracking/reporting work. Examples include: LMS administration & course support • Help maintain and manage NEOGOV Learn, including day-to-day system administration tasks • Support course setup and course management, including uploading materials and maintaining accurate course information • Assist with basic troubleshooting and serve as a primary point of contact for LMS questions and support needs • Support improvements to online learning materials and help organize content for ease of use Training tracking, data, and reporting • Track required trainings, certifications, enrollments, and completions (including manual variables and exceptions) • Support course completion statistics and basic analysis in coordination with partners • Maintain accurate records and help improve tracking processes over time Program, event, and operational coordination • Coordinate training logistics such as rooms, setup, catering, scheduling, and communications • Support logistics for outside facilitators (example: language instructors), including scheduling and coordination • Serve as a purchasing/contracting liaison as needed (working with internal processes and partners) • Support Citywide programming and strategic plan learning initiatives in collaboration with the L&D team • Share responsibility for New Employee Orientation support with the Learning & Development Analyst Current & upcoming projects • Hillsboro U – multi-day employee learning event scheduled for March 2026 • Supervisor Series – ongoing support and coordination for leadership learning offerings • City LMS improvements – continuing assessment and enhancement of online learning materials • Strategic Plan initiatives – implementation planning and support for learning-related initiatives • New Employee Orientation – ongoing coordination and support • Expanding L&D partnerships – increased coordination and support for learning initiatives with HR partners What you’ll need to succeed We’re looking for someone who can bring structure to busy workstreams, build trust with partners, and keep the details moving—while staying focused on the “why” behind employee learning. Key strengths for this role include: • Strong administrative and coordination skills, especially tracking work tied to specific metrics (trainings, licensures, certifications, completions) • Familiarity with an LMS or similar system (you don’t need to know NEOGOV Learn specifically, but you should understand how LMS platforms function and have experience as a user and/or admin) • Initiative and follow-through, with the ability to work more independently over time • Clear, professional communication and the ability to build relationships across departments • An interest in learning principles and employee development, and the ability to advocate for the value of learning • Proficiency with Microsoft Office (Word, Excel, Outlook; Teams collaboration) • Familiarity with basic instructional design concepts (creating or adapting course content) Nice to have (not required): • Graphic design skills or experience creating communications materials • Spanish language proficiency (eligible for bilingual incentive pay—see below) Acceptable Experience and Training • Associate’s degree or higher; and • Two years of related experience supporting training, learning programs, instructional design/course development, event planning, or an equivalent combination of education and experience that demonstrates the ability to perform the essential duties of the role. License/Certification: • Valid driver’s license and safe driving record (required) For more details, please click on this link for job classification description: Management Specialist Additional Information Anticipated work schedule Monday – Friday, 8:00 AM – 5:00 PM, onsite at the Hillsboro Civic Center. Application guidelines • Apply early: This recruitment will close after the first 150 applications are received. • Complete your application: Ensure all sections are filled out thoroughly and accurately. • Highlight your unique skills: Detailed examples help us better understand your experience with learning systems, coordination, and tracking work. Tentative recruitment timeline* Job Posting Date: 1/5/2026 Application Deadline*: 1/19/2026* Application Review 1/28/2026 Interview Round I 2/4/2026 Interview Round II 2/17/2026 Final Candidate Selection February 2026 Target Start Date 3/9/2026 • Position will close after the first 150 applications received. Timeline subject to change based on City needs. Why Work For the City of Hillsboro? At the City of Hillsboro, we’re committed to supporting employees with a comprehensive package of benefits and resources designed to promote health, well-being, and growth. When you join our team, you’ll enjoy: • Competitive pay with City contributions to PERS retirement • Comprehensive medical, dental, and vision coverage • Paid time off for vacation, personal, sick leave, and holidays • Deferred compensation match and HRA VEBA contributions to boost your future savings • City-paid life, AD&D, and long-term disability insurance • Extra perks like bilingual pay incentives and wellness reimbursements • Free TriMet annual Hop pass and SHARC and Hidden Creek Community Center recreation access for you and your immediate family • Paid time off to volunteer in the community through Hillsboro Helps • Ongoing professional development and training opportunities • A supportive workplace that values work/life balance and employee wellness To learn more about our robust benefits package, please visit our Benefits Page. Bilingual Incentive Pay Available Employees who can demonstrate the ability to speak Spanish, or any language spoken by over ten percent (10%) of City residents as documented by the most recent U.S. Census, at a proficiency level determined by a fluency test administered by the City, will receive a monthly premium of three percent (3%) of their regular base pay. Commitment to Equity At the City of Hillsboro, we believe that hiring a workforce that reflects the diverse community we serve is essential to delivering exceptional City services and programs. The City of Hillsboro is committed to creating and supporting an inclusive and welcoming environment for all employees to thrive. We value, respect, and empower employees as unique individuals with authentic voices and diverse ideas.