City of Bellevue

Compensation

Full Description

Our Council vision is: “Bellevue welcomes the world; our diversity is our strength. We embrace the future while respecting the past.” We value all employees and their contributions. The City invests in its employees and encourages and rewards employee growth and development by building on our commonalities and our differences. Bellevue is a high-tech hub, noted for its diversity, community involvement, intellectual excitement, artistic pursuits, and natural beauty. We work collectively to make it a place where you want to work, live and play. Bellevue is consistently ranked one of the top five digital cities in the nation and supports and encourages innovative approaches to delivering high quality services to residents and employees. The City of Bellevue is working on a long-term city-wide program to implement modern, user-friendly enterprise technologies that will make work more efficient and provide better data insights. This program called Business Transformation, will ensure Bellevue’s business systems, processes, employees, and technology meet the needs of the community and workforce, both now and in the future. We are looking for an enthusiastic and experienced Senior Technology Business Analyst to join our Business Transformation Program team, under the Information Technology Department. You will have strong technical and analytical skills and a passion for service, community, and technology. As a core member of the program team for this highly complex effort, you will be responsible for supporting the implementation, associated process reengineering and adoption of multiple critical enterprise systems. Why join our team? The IT Department consists of 65 talented employees serving over 1,600 staff in 13 departments across 35 different locations. The IT Department (ITD) supports the computers, applications, network, servers, communications, and services needed to support high quality City operations. As a full-service technology organization, ITD provides a wide range of services, including Network Systems and Security, Help Desk and Client Services, Application Development, Project Management, Technology Business Solutions, Geospatial Technology Services, and Graphics. In addition, Bellevue ITD provides technology and business services to the regional government non-profit eCityGov Alliance. survey. Join our award-winning department to work with colleagues who partner, innovate, and evolve our technology services. If this sounds like an exciting place to work, then you might be a great fit for our Senior Technology Business Analyst – Business Transformation role. You thrive on collaborating with technical and business colleagues to promote a culture of continuous improvement, learning, and supporting team members through change management as technology needs evolve. You help foster environments where business partners and customers can identify and implement technologies that improve customer service and streamline operations. This role is a limited term with an expected duration of 5 years. The successful candidate will have the following essential duties and responsibilities: • Collaborate with stakeholders from across Bellevue to understand complex business needs and requirements and translate those into functional requirements and technical specifications. • Lead the analysis effort, including gathering, documenting, and analyzing business requirements and processes. • Work closely with cross-functional teams to develop project plans, estimates, and timelines. • Act as a subject matter expert for business processes and technology solutions, providing guidance and recommendations to stakeholders. • Able to deliver options analysis, gap analysis, business process reengineering, and business consulting. • Develop and maintain project documentation, including requirements, functional specifications, use cases, and test plans. • Develop and execute test cases to ensure successful delivery of technology solutions. • Supporting adoption of new enterprise systems by collaboratively developing user procedures, creating training materials and delivering training • Provide leadership and guidance to junior business analysts and other team members. • Strong analytical and problem-solving skills, with the ability to think critically and strategically and eye for continuous improvement. • Excellent written and verbal communication skills, with the ability to effectively communicate technical information to both technical and non-technical audiences. • Demonstrated experience in gathering and documenting business requirements, developing functional specifications, and creating test plans. • Strong leadership and interpersonal skills, with the ability to work effectively with cross-functional teams and stakeholders. • Demonstrated experience establishing strong partnerships with customers across multiple lines of business • Proven experience with enterprise software implementation projects Education, Experience, and Other Requirements • Bachelor’s degree in computer science, information technology, or closely related field or equivalent work experience. • 5 or more years of experience as a business analyst in a technology environment. • Business Analysis certification, e.g., as IIBA certification CCBA), preferred. • Project Management skills and experience Physical Demands The physical demands and work environment described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. • Work involves walking, talking, hearing, using hands to handle, feel or operate objects, tools, or controls, and reaching with hands and arms. • Vision abilities required by this job include close vision, distance vision, peripheral vision, depth perception, and the ability to adjust focus. • The noise level in the work environment is usually moderately quiet. Flexible/Hybrid Working: The City is implementing a flexible/hybrid work policy that will allow staff to work remotely. Full-time remote work is not an option. Remote work for this position is subject to department's operational needs and will be discussed with candidates during the selection process. Once hired, employees must reside in the State of Washington. Work Authorization: All applicants will be required to establish employment authorization and identity at the time of hire. The City is not able to sponsor work visas.