City Harvest, Inc.

Compensation

Full Description

About City Harvest City Harvest is New York City’s first and largest food rescue organization, and we believe all New Yorkers deserve access to the food they need to thrive. With over 40 years serving New Yorkers in need, City Harvest is recognized as a leading equity-driven organization that works alongside our partners to rescue nutritious food and deliver it for free to our neighbors, offer free nutrition and culinary education programming, and advocate to strengthen the local food system. City Harvest is committed to being there to provide food to all New Yorkers experiencing food insecurity today and to those who may need us in years to come. Stepping Up for Our Neighbors and Communities New York City is one of the world’s most affluent cities, yet 50% of working-aged households are struggling to make ends meet and 1 in 4 children is experiencing food insecurity, with communities of color disproportionately impacted. City Harvest is a critical source of nourishment and hope within our city. Amid an affordability crisis and the rollback of federal nutrition programs, the number of New Yorkers in need of food assistance is at a record high. In 2019, there were about 25 million visits to soup kitchens and food pantries. Last year there were more than 46 million visits, reflecting the urgent and ongoing demand for food assistance. Job Overview: The Inventory Controls Manager is responsible for managing all inventory in the FRC of which 79% are perishable items. This includes but is not limited to; all food that is stored in the FRC and products held for third party organizations utilizing space in the FRC. They will lead regular inventory checks and counts as well as be responsible for related KPI tracking for cost efficiency and loss prevention. They will own the process of reconciling virtual and physical inventory and will be an integral part of managing multiple City Harvest systems. The Inventory Controls Manager will be responsible for maintaining the lowest possible amount of waste within the FRC. Position will provide leadership in cross-functional inventory governance, working with key internal functional areas including Warehouse, Supply Chain, Volunteer Services, Business Intelligence, Programs, transportation and logistics and finance team to understand and monitor the full lifecycle of our food through the warehouse and will support identifying and implementing areas for improvement.   This role reports to the Director, Procurement & Inventory Controls and is fully on-site in Sunset Park, Brooklyn.   Roles and Responsibilities: 1. Physical Inventory and Quality Assurance: * Analyze transaction activity in collaboration with warehouse leadership and mitigate bottlenecks. * Ensure products are shipped timely, working to minimize waste and increase inventory throughput. * Conduct daily warehouse inspections and walk-around with the specific goal of overseeing expiration dates, food safety (cold chain and temperature zones) and quality monitoring. * Accurately manage inventory being stored in FRC by third parties. Work with appropriate team members to ensure that product is properly tracked. * Develop process to accurately track third party inventory that can be used on a day-to-day basis by Warehouse team members and City Harvest staffers who are directly managing relationships with third party entities. * Collaborate with Finance for valuation and reporting. * Develop annual inventory strategy and advanced demand forecasting tied to program goals. * Risk assessment and mitigation plans for high-value inventory.   2. Systems and Documentation: * Support efforts to streamline current WMS and IMS systems, serve as team lead for any system changes in the future. * Create and maintain, as appropriate, detailed formal procedures which document every step necessary to perform inventory transactions (SOP creation and maintenance). As needed, deliver dynamic inventory data and reporting for analysis. * Teach and reinforce principals of accurate receiving practices based on product type, food safety, accurate load practices and cycle counting.  * Manage the accuracy and compliance of inventory policies and procedures, with a goal of consistent adherence, in support of internal and external audit requirements. * Act as subject matter expert for inventory-related system enhancements and upgrades. * Serve as point of contact for dashboard development. Oversee implementation once generated.   3. Cycle Counting and Audits: * Oversee and lead EOY inventory counts, ensure that other areas of SC team are familiar with process and goals. * Oversee City Harvest’s formal cycle counting program.   Elements of the program include: * Leading the cycle counting process and auditing the results. * Analysis and resolution of inventory discrepancies discovered. * Root cause analysis, problem resolution, retraining as necessary, and reporting of results. * Support audits and inspections by all regulatory agencies (i.e. AIB, USDA, Feeding America) * Lead special projects as appropriate. * Maintain AIB standards and actively participate in audit preparation. * Stay up to date on any internal or external trainings and best practices.   4. Repacks and Receipting: * Oversee inventory for City Harvest repacks. Ensure that all repacks have appropriate product types and quantities. * Reconcile all repacks in a timely and accurate manner to ensure that repacked product does not stagnate at FRC. * Receipt all City Harvest pounds to various food providers (Feeding America, Feed the children, Etc.)   Job Specifications: * Knowledge: * Food Safety standards especially as related to fresh produce handling and supply chain logistics * Ability to anticipate disruptions and develop multi-layered plans and contingencies as necessary * Ability to work in a team environment and communicate necessary information to team members in a remote work setting and cross functional environment. * Understanding of the emergency food network and food insecurity in NYC * Timely follow up and excellent attention to detail   * Technical Skills: * Directly-related experience in a food warehouse with different temperature zones- cooler, freezer, dry – is required  * Hands-on ERP and WMS experience, with a focus in inventory management          1. Advanced analytics for demand forecasting, inventory planning, and cost control.  2. Strong communication and organizational capability.  3. Demonstrated, successful project management experience is a plus  4. Proven team work and ability to work with different groups with competing interests 5. Excellent skills in Excel, Word, and PowerPoint.   6. Required Experience: 7. 5-7 years relevant work experience, including fresh produce * Experience handling difficult situations and producing agreeable results * Detailed oriented, highly organized and enjoy coordinating activities * Strong knowledge of concepts, practices and procedures related to Supply Chain 1. Excellent time management skills with the ability to prioritize and make time-bound decisions 2. The ideal candidate will be determined, outgoing, positive, articulate and diplomatic   * Education:  * Bachelor’s Degree in General Business, Supply Chain, Logistics, with APICS certification strongly preferred or Associate's Degree with at least 5 years of directly-related experience is required.   Working Conditions: * Combination of office and warehouse environment, with time spent auditing and investigating inventory in all warehouse zones, including freezer. * Working in powered equipment at different heights * Ability to meet physical requirements and lifting over 30 lbs. * The Inventory Controls Manager will work at our facility in Sunset Park, Brooklyn.