Citizen Relations

Compensation

Full Description

Citizen Relations Account Supervisor - Corporate Communications Open to Candidates in New York or Los Angeles Citizen is a global PR agency built to unleash the potential of ambitious brands. Integrated teams across PR, creative & strategy, insights & intelligence, digital, and experiential marketing give the curiosity, confidence, and courage to stay ahead of trends, make bold moves, and maximize measurable success. With 10 offices across North America and Europe, Citizen’s client roster includes P&G, Nestlé, Duracell and Nespresso. The agency's disruptive campaigns have been awarded across the world from such shows as The Clios, Webbys, The One Show, LIAs, PRWeek Global and the Cannes International Festival of Creativity. In 2023 Citizen was named PRovoke Media's Consumer PR Agency of the Year and Best Mid-Size Agency to Work For, in addition to PR Agency of the Year (Gold) from Strategy Magazine, Best Places to Work for PRWeek and Inc. Magazine's "Best in Business". In 2024, Citizen was named Campaign’s Global PR Agency of the Year (Bronze). This isn't just a job; it's an opportunity to grow, connect, and belong in a vibrant environment. Beyond global opportunities, personal time, and unforgettable team-bonding, we prioritize professional development, committed to unleashing the potential for our talent across all offices. If you lead with curiosity and are eager to make a lasting impact for the world's biggest brands, you can find out more about us here: https://www.citizenrelations.com/about Citizen Relations is looking to hire an Account Supervisor of Corporate Communications to join our team! ABOUT THE JOB: Citizen Relations is looking to hire an Account Supervisor, Corporate Communications to join our team, based in either the NY or LA office. We’re actively searching for the ideal candidate to join our team and help build our rapidly growing corporate communications practice, called Reputation+. This Account Supervisor, Corporate Communications will play a key role in our client relationships at the intersection of corporate and consumer — the “corpsumer” space — where brand reputation and cultural relevance meet. This role will work on a portfolio of corporate communications clients, managing high-impact work across crisis and issues management, internal communications, executive visibility, and thought leadership. The right Account Supervisor will be creative, strategic, organized, inquisitive and bold in their thinking. They will be able to work in a fast-paced environment and will know what makes great client work. ABOUT REPUTATION+: We've reimagined corporate communications to help modern brands and businesses reach their full potential. We believe in blending traditional best practices with brand marketing, creative storytelling, and analytics to unleash the power of internal and external advocacy, ultimately driving positive brand reputation. We find the sweet spot between consumer and corporate communications, harmonizing both to ensure their voices amplify each other. JOB RESPONSIBILITIES: • Be a key member of client account teams, working as a link between the junior and senior teams members • Execute corporate communications programs, including crisis and issues management, internal communications, executive visibility, and thought leadership • Manage program tactics within a campaign with oversight from senior team members • Create timelines, identifying all deliverables from campaign start to finish with minimal oversight • Able to work in a fast-paced environment and manage multiple accounts and clients at a time • Write creative and compelling materials that require little to no revisions • Keep your finger on the pulse of industry trends to inform media relations and social media strategies • Recommend creative and engaging tactics for client campaigns based on market developments and industry knowledge • Support plan development by writing tactical recommendations in a compelling manner with little revisions required • Manage executive speaking bureaus, proactively uncovering opportunities & recommendations • Present tactical recommendations to clients with little support from senior team • Directly execute client-facing correspondence with little or no supervision • Establish direct, professional relationships with client contacts • Support client crisis events with timely monitoring, research and other needs as directed • Support new business pitch development through generation of research and developing PR tactics with oversight from senior team members • Help to build out ideas for identified client growth opportunities • Review and maintain understanding of client budgets as well as manage execution budgets • Build positive professional relationships with junior staff and provide constructive and comprehensive feedback when reviewing work from junior level REQUIREMENTS: • 5-7 years of communications experience in an agency or corporation. Agency experience working with larger, complex organizations preferred. • Proven experience with integrated corporate communication programs including corporate brand building, media relations, issues and crisis management, executive visibility and thought leadership, digital and social, and stakeholder management is required • Both B2C and B2B experience is a plus • Confident presentation skills • Deep understanding and application of best practices in earned and social media • Solid understanding of the different social media platforms and how to use them • Strategic thinker – Creative and analytical in gathering information about clients’ industries and business. Can effectively apply what’s 'known' toward measurable and effective communications strategies that generate desired results, and grow client relationships • Strong writer – Capable of delivering effective and creative written products for clients, including media materials, speaking notes and executive blog posts • Advisor - Demonstrates an excellent understanding of the clients’ businesses, runs effective client meetings and shows a high level of integrity in providing advice and counsel to support teams • True teammate – Understands the importance of advance planning, well designed processes and measurement tools to help optimize the long term success of group and team activities • Media relations - Strong understanding of storytelling. Proven media relationships and results • Professional and ethical - While upholding our values of quality, integrity, respect and an entrepreneurial spirit Transparency matters to us. For this role, you can expect a salary between $80,000-95,000 annually depending on experience. Joining Citizen Relations, you are part of the Plus Company. This network of entrepreneurial agencies is designed to collaborate, not compete. It empowers every agency – and every individual – to bring their own unique capabilities together to make magic happen. You will be empowered to take risks, dream big, develop your skills and grow in your career with the full support of the network and all it has to offer. SO WHAT ARE YOU WAITING FOR? Take a look at our career website. Perhaps there is an opportunity that is waiting for you! https://www.citizenrelations.com/en/our-culture-careers/ We thank all applicants. However, only those selected for an interview will be contacted. Citizen Relations is an equal opportunity employer. It prohibits discrimination based on age, color, disability, national origin, race, religion, sex, sexual orientation, and any other legally protected class in accordance with applicable federal, provincial and local laws. Citizen Relations is committed to creating and maintaining an inclusive and accessible workplace. If you are contacted for an interview and require accommodation during the interviewing process, please let us know.