Citi

Compensation

Full Description

This description is a summary of our understanding of the job description. Click on 'Apply' button to find out more. Role Description The Infrastructure Technology Lead Analyst is responsible for the installation, configuration, and support of Citi’s IBM iSeries high-availability platform. This position is responsible for the IBM iSeries Operating System management including: • Installation and maintenance of the IBM i Operating System, security, middleware, and communications software on Power-8 and Power-10 hardware • IBMi 7.4 and 7.5 • Trinity Guard Suite • ConnectDirect • IBM MQ • IBM C.A.R.T. • PKWare PKEncrypt • PTC – MKS Implementer • TAA Tools • SEA – absMessage • High availability systems operations, scheduling, automation, and support • Vulnerability patching of operating system and associated components • Storage & File Systems management • Hardware Planning, Configuration, and Incident Management • Performance & Capacity Management • System (COB) Continuity of Business processes and procedures • Review requirement documents and update processes and procedures as necessary • Ensure ongoing compliance with regulatory requirements • Perform impact analysis, solve/work high impact problems/projects, and provide resolution to restore services • Provide Root Cause Analysis (RCA) post restoration of service Qualifications • 7+ years of experience working on large, complex iSeries environments especially in Financial Services industry, with a proven track record of delivering results on time, operational process change, and improvement. • 5+ years of experience providing level 2/3 engineering support • Ability to work with virtual / in-person teams, and work under pressure / to a deadline • Effective written and verbal communication skills • Effective analytic/diagnostic skills • Strong time management and organizational skills • Ability to communicate technical concepts to non-technical audience Education • Bachelor’s degree/University degree or equivalent experience Job Family Group Technology Job Family Systems & Engineering Time Type Full time Primary Location Telecommuter North Carolina United States Primary Location Full Time Salary Range $117,440.00 - $176,160.00 Benefits In addition to salary, Citi’s offerings may also include, for eligible employees, discretionary and formulaic incentive and retention awards. Citi offers competitive employee benefits, including: • Medical, dental & vision coverage • 401(k) • Life, accident, and disability insurance • Wellness programs • Paid time off packages, including planned time off (vacation), unplanned time off (sick leave), and paid holidays Anticipated Posting Close Date Sep 12, 2025 Citi is an equal opportunity employer, and qualified candidates will receive consideration without regard to their race, color, religion, sex, sexual orientation, gender identity, national origin, disability, status as a protected veteran, or any other characteristic protected by law. If you are a person with a disability and need a reasonable accommodation to use our search tools and/or apply for a career opportunity review Accessibility at Citi . View Citi’s EEO Policy Statement and the Know Your Rights poster.