$54K - 69K a year
Oversee customer service department, train and supervise representatives, act as main contact for customer issues, and collaborate with sales and production teams to resolve concerns.
Requires customer service or call center experience, proficiency in Microsoft Office, typing skills, and preferably 1-3 years management experience in customer service or call center.
Requisition Number: 213051 Job Description Cintas is seeking a Customer Service Supervisor to increase our "Customer Service Index" by ensuring high levels of satisfaction among our customers. Responsibilities include acting as the main point of contact and overseeing all areas of our fast-paced Customer Service Department by making independent decisions to assist customers; training and supervising our Customer Service Representatives; working with our sales, service, production and administrative departments to deliver prompt resolution of customer questions and concerns. Skills/Qualifications Required • Customer service or call center experience • Typing and 10 keypad experience • Proficiency with Microsoft Office (Word, Excel, PowerPoint, Outlook) and Intranet/Internet • High School Diploma/GED; Bachelor's Degree or equivalent work experience preferred Preferred • 1-3 years' management experience in a customer service or call center • AS/400 experience • Availability to start within two weeks after offer made/accepted Benefits Cintas offers comprehensive and competitive medical, dental and vision benefits, with premiums below the national average. We offer flexibility with four different medical plan options; one plan is offered at zero cost. Additionally, Our Employee-partners Enjoy • Competitive Pay • 401(k) with Company Match/Profit Sharing/Employee Stock Ownership Plan (ESOP) • Disability, Life and AD&D Insurance, 100% Company Paid • Paid Time Off and Holidays • Skills Development, Training and Career Advancement Opportunities Compensation A reasonable estimate of base salary for this role ranges between $54,340 - $68,640/Year. The range takes into account factors that are considered in making compensation decisions including, but not limited to, skill sets, experience and training, and other business and organization needs. Please note, it is not typical for an individual to be hired at or near the top of the range for their role and compensation decision are dependent on the facts and circumstances of each decision. Company Information Cintas Corporation helps more than one million businesses of all types and sizes get Ready™ to open their doors with confidence every day by providing products and services that help keep their customers’ facilities and employees clean, safe, and looking their best. With offerings including uniforms, mats, mops, towels, restroom supplies, workplace water services, first aid and safety products, eye-wash stations, safety training, fire extinguishers, sprinkler systems and alarm service, Cintas helps customers get Ready for the Workday®. Headquartered in the U.S., Cincinnati, OH, Cintas is a publicly held Fortune 500 company traded over the Nasdaq Global Select Market under the symbol CTAS and is a component of both the Standard & Poor’s 500 Index and Nasdaq-100 Index. Cintas Corporation is proud to be an Equal Opportunity Employer. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex (including pregnancy), national origin, age, genetic information, disability, protected veteran status, or any other characteristic or category protected by local, state, or federal law. This job posting will remain open for at least five (5) days. Job Category: Service Organization: Design Collective Employee Status: Regular Schedule: Full Time Shift: 1st Shift
This job posting was last updated on 10/20/2025