Cimpress/Vista

Compensation

Full Description

Our Team The Fulfillment Planning team sits at the heart of Cimpress’ manufacturing network. We build the optimization and planning software that decides where, when, and how millions of customized products get produced and shipped across a global network of manufacturing sites (plants). Our services are responsible for modeling plant capacity, labor, materials, and shipping options; they use mathematical optimization (e.g., linear/constraint solvers) to make complex trade-offs between cost, throughput, and on-time delivery. We work directly with plant operations, shipping, and product teams to turn real-world constraints into stable, explainable software systems used every day on the production floor. As a Lead Software Engineer on this squad, you’ll own major components and projects in our production planning, ganging (grouping items together for efficient printing), and shipping planning systems, improving how our systems make decisions and helping plants understand and trust those decisions. What You Will Do Lead delivery of complex features and services in our production planning, ganging, and shipping planning stack, from problem framing and design through implementation, rollout, and long-term maintenance. Design and evolve optimization-driven systems (e.g., capacity planning, scheduling, shipping plan generation) in our modern stack: C# / .NET, AWS, event-driven services, and data-intensive backends. Partner directly with non-technical stakeholders (plant operations, shipping, product, support) to clarify requirements, explain trade-offs, and influence prioritization based on customer outcomes (e.g., on-time shipment, labor efficiency, material usage). Own technical quality for the work you lead: drive testing strategies, reliability, security, observability, and performance for your services; participate in and lead code and design reviews. Shape the architecture of our planning platform by proposing and implementing improvements that keep the system reliable, maintainable, and adaptable as product lines and plants evolve. Drive incident response and problem investigation for your domain: use metrics, logs, and data analysis to get to root causes and turn incident learnings into improvements to code, configuration, and best practices. Mentor and unblock other engineers on the squad through pairing, thoughtful code reviews, and sharing context on our planning models, cost structures, and plant workflows. Your Qualifications At Cimpress, we are striving to hire individuals that add new ideas and perspectives to our teams and enhance our culture. No matter your background or work experience, we strongly encourage you to apply—even if you feel that you don’t meet the exact requirements or have the same qualifications. You might be a great candidate for this or other opportunities. 7+ years of experience building and operating commercial software systems. Strong experience with object-oriented backend development and web-based services, ideally with C# / .NET. Experience with AWS or another major cloud provider (designing, deploying, and operating services in production). Solid experience with databases (SQL) and working with data at scale (e.g., analyzing logs/metrics, writing queries to investigate behavior). A track record of leading delivery of complex features or services: breaking down work, estimating, coordinating with stakeholders, and shipping iteratively. Strong communication skills: you can talk through problems and solutions clearly with both engineers and non-technical stakeholders, and you’re willing to say “no” or “not yet” when needed, with evidence. Familiarity with engineering best practices: testing, code reviews, CI/CD, security basics, observability (logging, alerting, dashboards), and runbooks. Nice to Have Experience with optimization, operations research, or scheduling (e.g., linear/integer/dynamic programming, constraint solvers, heuristics) or with other decision automation systems. Background in manufacturing, logistics, or supply-chain systems. Experience building systems that require fairness, prioritization, or trade-offs across many customers (e.g., routing, allocation, capacity management). Experience working in a remote-first, multi-time-zone team. Why You'll Love Working Here We encourage our engineers to think like owners – to continue to act small as we grow. Every team defines their own roadmaps, and uses the programming languages and technologies that suit them best. This helps us have a big impact at the enterprise level while still feeling small and nimble. We have a Remote-First operating model and culture, with team members in over 15 countries and 30 US states, offering autonomy and the flexibility to work from home. Cimpress also provides collaboration spaces for team members to work physically together. About Us Led by founder and CEO Robert Keane, Cimpress invests in and helps build customer-focused, entrepreneurial mass customization businesses. Cimpress Technology develops cutting-edge, best-in-world software that our mass customization businesses use to create personalized physical (and digital) products, for over 17 million global customers. Our businesses can choose the solutions that work for them, or assemble any custom combination they need. This makes it easier and faster to do things like introduce new products, reach customers and track orders. And this kind of innovation keeps customers coming back. Commitment to Diversity, Equity, & Inclusion Cimpress exists to help our customers live their dreams. Each dream is unique – and the Cimpress team needs to be as well. We believe in the unique contributions of everyone within a diverse global organization. We are collaborative, inclusive, and innovative. We strive to role model and live an inclusive culture of fairness, respect and belonging for all. And we work together to empower each other, creating a space in which each of us can spark our next great idea. Equal Opportunity Employer Cimpress Technology, a Cimpress company, is an Equal Employment Opportunity Employer. All qualified candidates will receive consideration for employment without regard to race, color, sex, national or ethnic origin, nationality, age, religion, citizenship, disability, medical condition, sexual orientation, gender identity, gender presentation, legal or preferred name, marital status, pregnancy, family structure, veteran status or any other basis protected by human rights laws or regulations. This list is not exhaustive and, in fact, in many cases, we strive to do more than the law requires.Due to current US government policy changes, we are currently not sponsoring new H-1B petitions subject to the $100,000 filing fee under the September 2025 Presidential Proclamation. Candidates with existing work authorization or H-1B status not subject to this fee may still be considered.  #LI-LR1