Chubb External

Compensation

Full Description

As a Customer Service Representative at StreamLabs, you will join a dynamic and fast-paced team dedicated to service excellence. You will play a crucial role in communicating with customers, guiding them through our processes, and acting as the primary liaison between customers and other service providers. You will utilize various communication methods, including phone, email, and text messaging, to engage with business referrals. Comprehensive training will be provided on our systems, general insurance and plumbing knowledge, and effective communication techniques. Key Responsibilities: Manage inbound business referrals efficiently. Contact customers promptly and professionally. Input sales orders accurately. Track shipments and update company systems accordingly. Respond to customer service requests as needed. Maintain precise inventory records of finished goods and raw materials.