Child Care Back Office

Compensation

Full Description

Job Description: Programs & Finance Manager Reports To: Chief Executive Officer (CEO) Status: Full-Time (1.0 FTE), Grant-Funded Location: Michigan Position Summary Child Care Back Office (CCBO) is seeking a dynamic and detail-oriented Programs & Finance Manager to join our growing team. This is a unique, strategic role designed for a professional passionate about building a stronger child care ecosystem in Northeast Michigan. The Manager will be at the heart of our mission, overseeing the administration of key grant-funded programs while managing critical financial and operational tasks as well as a small team of regional support specialists. This position is a blend of program management, financial administration, and community engagement. The ideal candidate will be a systems-thinker and a relationship-builder, capable of meticulously managing grant requirements while fostering strong partnerships with employers, child care providers, and community stakeholders. This role is envisioned as a growth opportunity within CCBO, with a potential career pathway toward a senior financial leadership position (CFO) for the right candidate. Core Responsibilities This is a full-time role with responsibilities allocated across three primary, synergistic program areas: 1. Team Leadership & Statewide Service Delivery • Recruit, supervise, and lead a small team of Regional Support Specialists responsible for delivering CCBO's back-office pilot services to child care providers across Michigan. • Provide coaching, mentorship, and performance management for the regional team to ensure high-quality service delivery and achievement of program goals. • Oversee client onboarding, service tracking, and account management processes executed by the team. • Collaborate with the CEO to analyze program data, refine service offerings based on client feedback, and contribute to the organization's overall strategic planning. 2. MI Tri-Share Facilitator Hub Management • Serve as the official Project Coordinator for the MI Tri-Share Child Care Program in the 11-county Northeast region. • Build and manage a pipeline of prospective employers, conducting direct outreach to meet or exceed RFP goals. • Maintain the employer prospect database in the state's portal with accuracy and timeliness. • Serve as the primary liaison with our marketing partner, providing content and coordinating on campaign strategy. • Prepare and submit all required monthly programmatic and financial reports to MiLEAP. 3. 32V Grant Stipend Co-Administration • Work in close partnership with the CEO to co-administer the 32V child care wage grant for contracted regions. • Manage the complete stipend lifecycle: track provider eligibility, process applications, disburse funds accurately and on time, and ensure all activities comply with grant requirements. • Maintain meticulous financial records for all stipend transactions for reporting and audit purposes. • Act as the main point of contact for child care providers regarding the 32V grant, providing clear communication and technical support. Position Requirements & Qualifications Required: • Bachelor's degree in Business Administration, Finance, Accounting, Public Administration, or a related field. • 3-5 years of professional experience in a role with significant financial administration, grant management, or program coordination responsibilities. • Proven experience in team leadership, supervision, or mentorship. • Demonstrated proficiency in financial tracking, budget management, and reporting. High attention to detail is essential. • Strong interpersonal and communication skills, with a proven ability to build and maintain professional relationships with diverse stakeholders. • Excellent organizational and time-management skills, with the ability to manage multiple priorities and deadlines. • Proficiency with Google Workspace (especially Sheets) and experience with CRM or database management software. • A valid driver's license and willingness to travel within Michigan. Preferred: • MBA or other advanced degree or certification (e.g., CPA, PMP) in business, finance, or project management. • Experience working in the non-profit sector. • Knowledge of the child care industry or economic development landscape in Michigan. • Experience with state or federal grant compliance and reporting. • Located in Northern Michigan (MEDC Regions 1, 2, and 3). The Ideal Candidate is: • An Empowering Leader: You excel at coaching and developing team members, fostering a collaborative environment, and guiding your team to success. • A Natural Relationship-Builder: You are comfortable picking up the phone, meeting new people, and building trust with business owners and community leaders from across diverse communities. • Meticulously Organized: You find satisfaction in a well-managed spreadsheet, a clean database, and a perfectly executed process. • A Strategic Thinker: You can see how the details of your daily work connect to the larger mission and are eager to contribute ideas for growth and improvement. • Mission-Driven: You are passionate about supporting small businesses and strengthening the regional economy by addressing the child care crisis. Job Type: Full-time Base Pay: $50,000.00 - $65,000.00 per year Benefits: • 401(k) • 401(k) matching • Dental insurance • Health insurance • Paid time off • Vision insurance Work Location: Remote