via Glassdoor
$Not specified
Assist clinical staff with daily clinic operations, document patient interactions, and support patient engagement in a behavioral health outpatient setting.
High school diploma or equivalent, minimum two years medical or behavioral health experience, current licensure, and ability to pass background checks.
• Assist nursing staff, providers (APRN and/or Psychiatrist), and Chief Medical Officer (CMO) with managing day-to-day clinic responsibilities in a fast paced, open access environment. • Establish a helping relationship and effectively communicate with patients and/or guardians in a behavioral health outpatient setting. • Complete and document vital signs, height, and weight, when needed. • Obtain and document necessary information from patients and/or guardians to ensure the Electronic Health Record (EHR) is updated with correct information. • Stage documentation, as required, in EHR. • Answer and route calls and messages. • Complete urine drug screens (UDS), when needed. • Review treatment/service plan, on behalf of provider, demonstrating a thorough understanding of cultural issues and privacy rights. • Respectful and effective interaction with patients, natural/paid supports, co-workers, and other stakeholders. • Review and monitor information in the EHR to ensure accuracy. • Document contact attempts, interactions, etc. with patients, guardians, referral source, etc. appropriately in the EHR. • Assist team with monitoring caseload and attempt to re-engage patients by phone who are due for routine appointments Benefits • Career Growth Opportunities: We invest in our leaders! Full-time • Dental, vision, health, and life insurance. • Employee Assistance Program (EAP). • Employer sponsored contribution to Health Savings Account (HSA), with qualifying insurance plan. • Paid Time Off (PTO). • 11 paid holidays. Must meet eligibility requirements • 403b Retirement Plan, with 9% employer contribution for those who meet eligibility requirements. • Tuition reimbursement, Public Service Loan Forgiveness (PSLF) eligible, and Health Resources and Services Administration (HRSA) loan repayment eligible for qualifying staff • High School Diploma or equivalent. • Minimum two (2) years medical or behavioral health experience. • Experience working with a co-occurring population preferred. • Licensure, certification, registration are current including continuing education requirements. • Ability to pass a level II Background clearance and drug test. • Valid FL drivers' license, insurance, and safe driving record. • CBHC New Hire Orientation (NHO) completed within first two (2) months of employment. • Must maintain high standards of ethical and professional conduct, while adhering to agency policies and procedures. • Ability to use a computer. • Attention to detail. • Ability to work independently and as part of a team, in collaboration with other community partners. • Ability to manage stressful situations and display appropriate work demeanor and boundaries. • Ability to demonstrate excellent customer service. • Strong oral and written communication skills. • Ability to perform repetitive tasks. • Ability to sit or stand for extended periods. • Ability to safely operate a motor vehicle in all driving conditions. • Ability to lift up to 10 pounds.
This job posting was last updated on 12/12/2025