via Indeed
$74K - 80K a year
Monitor regulatory changes, perform compliance reviews, manage complaints, coordinate with partners, prepare reports, and update policies.
Bachelor's degree or 5+ years financial services experience, 2+ years regulatory compliance experience, complaint and marketing review experience, familiarity with audits and regulators.
Community Federal Savings Bank (CFSB), located in New York City is seeking a highly skilled and detail-oriented Compliance Advisory Analyst to join our Regulatory Compliance function within the Compliance department. CFSB offers a full range of banking services including ACH settlement services, pre-paid card issuance, and retail banking. In addition to serving our general customer base, we also service various types of money service businesses and FinTech companies. This position sits within the second line of defense for the Bank to assure its adherence to regulatory requirements and laws. Responsibilities • Stay up to date with federal and state banking regulations, guidance, and enforcement trends that impact the banking activities. • Keep abreast of regulatory changes and, when necessary, assist in implementing process and procedural changes across all relevant business lines and partners in conjunction with various departments. • Perform initial compliance reviews of marketing, partner website/mobile app flows, advertising, and promotional materials to ensure compliance with applicable consumer protection and banking laws. • Receive, review, and document customer complaints promptly and coordinate with partners to investigate complaints, draft responses, coordinate any necessary actions, properly document resolutions or escalations, provide tracking and reporting on complaints, and determine trends. • Develop and manage business line relationships with partners to address regulatory risks and issues. • Assist with preparing the periodic reporting materials for the executive management, committees, external auditors or regulatory exams. • Perform initial updates on policies and procedures for Regulatory Compliance, as needed. • Work on other Compliance‐related projects when needed. Knowledge, Skills, And Abilities • Strong attention to detail and accuracy. • Strong verbal and written communication skills. • Must possess initiative and be able to work on multiple assignments concurrently. Education, Training, And Experience • Bachelor’s Degree or 5+ years of financial services experience. • 2+ years’ experience with consumer, deposit, and lending regulations (e.g., Electronic Funds Transfer Act, Equal Credit Opportunity Act, Privacy, UDAAP, etc.). • Experience in handling complaint management and marketing review workflows. • Familiarity with external/internal audits, regulatory bodies, such as OCC, FDIC, or state regulators Salary Range: $74-80K / year "Base salary range does not include performance-based bonus and/or other benefits, where applicable. Actual base salary offer will vary based on skills and experience." About Community Federal Savings Bank (CFSB) Community Federal Savings Bank (CFSB) is a federally chartered bank founded in 2001 and headquartered in New York City. CFSB has focused on providing superior service and added value to clients through as solid understanding of relationship banking. We offer a full range of services including loans, bill payments, card services, internet banking, and merchant processing. We are an equal opportunity employer and do not discriminate on the basis of race, color, religion, sex, sexual orientation, gender identity, national origin, disability, military and/or veteran status, or any other Federal or State legally-protected classes.
This job posting was last updated on 12/8/2025