CFA Institute

Compensation

Full Description

Are you passionate about supporting learners and improving educational experiences? Do you thrive in a fast-paced, detail-oriented environment where your communication and coordination skills make a real impact? Are you excited by the idea of working with a global team to support candidates on their professional journey? If so, we’d love to meet you. What You’ll Do Serve as a key point of contact for learners and candidates across CFA Institute’s education portfolio. Coordinate and manage learner experiences within the learning platform, including responding to queries and monitoring engagement. Support the delivery of educational products by compiling learner data, generating reports, and sharing insights with internal stakeholders. Collaborate with content and technology teams to troubleshoot issues and improve course quality. Develop and maintain internal training and reference materials to support team operations and onboarding. Participate in beta testing and live course sessions to ensure smooth delivery and learner satisfaction. Stay up to date with Canvas/Instructure features to enhance learner support capabilities. What We’re Looking For Bachelor’s degree or equivalent combination of education and experience. Strong communication and interpersonal skills with a professional, diplomatic approach. Proven ability to manage multiple priorities, work independently, and meet deadlines. Experience in a client-centered environment with a high attention to detail. Familiarity with Microsoft 365 (especially MS Teams); experience with webinar platforms, SharePoint, or Salesforce is a plus. Experience with learning platforms (Canvas preferred) is advantageous but not required. A collaborative mindset with a willingness to ask questions, solve problems, and suggest improvements. Fluency in English is required; additional languages are a plus. Experience in a multinational or finance-related environment is beneficial. Why Join Us Be part of a mission-driven organization that supports the global investment profession. Work in a collaborative, inclusive, and flexible environment with colleagues around the world. Gain exposure to innovative educational technologies and global learners. Enjoy opportunities for professional growth and development. Contribute to meaningful work that empowers learners and enhances the future of finance. At CFA Institute, we are committed to transparency and equity in our hiring process. In compliance with wage transparency laws in many of the jurisdictions in which we recruit, we provide the following information regarding compensation for this position: Expected salary range: $58,000-68,000 annually All salary ranges are subject to adjustment based on experience, education, and other factors relevant to the position. Additional benefits include eligibility for an annual incentive bonus, a 12% employer contribution to a 401(k) or pension plan, and a comprehensive medical benefits package. #LI-BQ1 About CFA Institute CFA Institute are the global leader in investment excellence and ethics. With nearly 200,000 charterholders across 160 markets, we drive professional growth, ethical behavior, and better markets. We care about our employees’ well-being, offering industry-leading benefits like: Comprehensive health coverage for you and your family Generous leave and time off Competitive retirement plans Flexible work options Wellness, education, and support programs If you feel this opportunity could be the next step in your career, we encourage you to click “Apply” and complete our three-minute application. Be part of a team committed to putting investors first and growing economies. Follow us @CFAInstitute on LinkedIn and X. Important Message: Your application must clearly demonstrate how you meet the requirements as CFA Institute cannot make assumptions about your education, experience, or location. We thank all those who apply. Only those selected for further consideration will be contacted. We are an Equal Opportunity Employer. CFA Institute prohibits both discrimination and harassment with regard to all identifying characteristics: any individual employee, group of employees, or prospective employee on the basis of race, color, national origin, citizenship or immigration status, religion, creed or belief, age, marital or partnership status, marital or family status, care giver status, pregnancy and maternity, sexual and other reproductive health decisions, physical abilities/qualities, disability, sexual orientation, gender, gender identity or expression, predisposing genetic characteristic, military or veteran status, status as a victim or witness of domestic violence or sex offense or stalking, unemployment status, infectious disease carrier status, migrant worker status, educational background, socio-economic status, geographic location and culture or any other basis protected by applicable law. This policy impacts all aspects of employment, including but not limited to, recruitment, hiring, compensation, training, development, promotion, demotion, layoff, recall, furlough, transfer, leave of absence, and dismissal. This is a global policy that applies to all CFA Institute employees, regardless of location. If, due to a disability or current medical condition, you need an accommodation or assistance to complete a job application, you can request one at any stage of the recruitment process. Please send an email to humanresources@cfainstitute.org noting the accommodations or assistance you are requesting. Please do not include any medical or health information in this email. We will review your request and contact you to discuss the possible options and arrangements. We will try our best to provide you with an accommodation or assistance that meets your needs and respects your preferences. Our application is not compatible with Internet Explorer (IE). We recommend using Chrome. When you work at CFA Institute, you become part of something bigger. We are a globally renowned company, continually striving to promote the highest standards of ethics and professional excellence in the investment industry. The skills and experience you develop during your career helps us achieve that mission – by investing in our employees, we can all succeed. Professional Development When you're able to continually develop your skills and capabilities, we can work together towards a better future. Health & Well-being Our benefits packages compare with the best in the industry, because what matters most to you matters to us. Corporate Citizenship We support community engagement, including a volunteer time off benefit so you can help serve your community. Culture The values of Curiosity, Inclusion, Trust, and Service guide our actions, creating a culture where you feel supported. Inclusion & Diversity Through initiatives like Employee Resource Groups, every one of us can feel welcomed, respected, and safe. Sustainability We are committed to environmental sustainability with continuous efforts to track and mitigate our carbon emissions.