Century Golf Partners Management

Compensation

Full Description

CENTURY GOLF PARTNERS MANAGEMENT Member Relations /Social Media ManagerPosition Description POSITION SUMMARY The Member Relations / Social Media Manager primary duty is increasing Member experience at the Club and fostering a Friend Friendly culture. EXPERIENCE, EDUCATION AND SKILLS REQUIRED Experience in hospitality preferably in sales or private golf clubs. Bachelor’s degree in Hospitality, Communications, or Marketing is preferred. Experience working as a Social Media Manager and with websites Proficient in computer software including Canva, Microsoft Word, Excel, Publisher, and CRM. Solid time management, organization, and prioritization skills; ability to work independently. Excellent customer service orientation and focus on customer satisfaction required Willingness to work evenings, weekends, and holidays as needed for Member Events. Energetic, self-motivated, and comfortable engaging with a wide range of personalities. Professional appearance; grooming and dress consistent with company guidelines A strong desire to grow as a leader, with solid people skills and the ability to build, foster, and support a collaborative team environment. ESSENTIAL RESPONSIBILITIES Partners with Membership Director to coordinate new Member orientations, mixers, and connection initiatives that help new Members feel welcomed and engaged during their first year. Coordinate weekly Member communications, including the Wednesday Women’s Association Blog, and the Friday All-Member Update. Responsibilities include gathering content from all departments, writing engaging copy, and highlighting upcoming Club and Member events. Lead the Club’s social media presence as a key communication tool to share events, engage with Members, and celebrate our community. Create and post content that highlights Club activities, recognizes Members/Team Members, and fosters connection using Instagram, and Facebook. Coordinate digital newsletters, event promotions, and internal communications to keep members informed and connected. Maintain the Club’s online activities calendar and website Update Events & Member Boards as needed. Design and produce event flyers and Member communication, ensuring timely distribution and professional presentation of signage throughout the Clubhouse Maintain clear internal communication by creating a monthly event binder that includes event descriptions, dates, and flyers to keep all fellow Team Members informed and engaged. Maintain and distribute New Member Profiles binders to all departments to support personalized service and Member recognition. Assist with membership administration, including processing new Members, managing resignations, and maintaining accurate membership records. Maintains organizational files and records as well as update events and Member boards as needed. PHYSICAL AND MENTAL DEMANDS While performing the duties of this job, the employee may be required to stand for long periods of time, to walk, talk, read, write, climb, balance, reach, stoop, kneel, crouch or crawl. May be required to lift or move objects up to 20 pounds. Specific vision requirements for this job include distance vision, depth perception, peripheral vision, color vision and the ability to adjust focus. While performing the duties of the job, the employee may be exposed to wet and/or humid conditions, outside weather conditions. The noise level in the work environment is usually moderate. Work alongside a great group of determined individuals looking to improve our Clubhouse, Golf Course, and Member experience every day! THE DESCRIPTION MAY NOT BE ALL-INCLUSIVE AND EMPLOYEES ARE EXPECTED TO PERFORM ALL OTHER DUTIES AS ASSIGNED AND DIRECTED BY MANAGEMENT. POSITION DESCRIPTIONS AND DUTIES MAY BE MODIFIED WHENEVER DEEMED APPROPRIATE BY MANAGEMENT.