CENTRIC SOFTWARE INC

Compensation

Full Description

Job Title: Cloud Operations Engineer (Contractor) Location: Remote – US Must be PT or MT location About Centric Software: Centric Software stands at the forefront of innovation, delivering cutting-edge PLM solutions tailored specifically for the retail, fashion, footwear, luxury, and consumer goods industries. Our enterprise software applications are designed to meet the unique challenges of the fast-moving consumer goods market, empowering businesses to manage, optimize, and execute their critical processes with ease. From concept to production, our software solutions streamline the journey of bringing products to life. We support our customers in effectively managing materials, sourcing, quality, and pricing, ensuring every step leads to a successful final catalog. With Centric Software, businesses can navigate the complexities of product development with confidence and agility. www.centricsoftware.com Job Summary: We’re looking for a hands-on, technically versatile Cloud Operations Engineer to lead and evolve the infrastructure behind Centric’s flagship C8 cloud application. In this highly visible role, you’ll work across AWS, Azure, and Google Cloud platforms to build scalable, resilient systems that support mission-critical deployments and customer success. You’ll spearhead cloud automation initiatives, optimize resource performance, and lead incident response efforts—while collaborating with DevOps, Support, and Engineering teams to maintain a robust, secure, and future-ready infrastructure. This position offers high ownership, technical depth, and the chance to shape Centric’s cloud foundation at scale. Responsibilities: Manage and maintain cloud infrastructure on platforms such as AWS, Azure, or Google Cloud. Monitor cloud resources to ensure availability and scalability. Monitor and optimize cloud resource utilization. Respond to and resolve time-critical customer issues in the public cloud. Troubleshoot cloud-related infrastructure incidents and issues. Perform customer deployments, migrations, and upgrades in the cloud environment. Support automation projects, writing infrastructure as code (IaC) for provisioning and scaling resources. Assist in ensuring security best practices for cloud are followed and customer data is secured. Perform database operations such as backup and restores. Collaborate with development, devops and support teams to deploy and manage cloud-based applications and resolve issues. Create and maintain documentation for cloud infrastructure and processes. Stay up-to-date with cloud technology trends and best practices. Propose and implement improvements to cloud operations processes. Qualifications: Bachelor’s Degree Computer Science, MIS, or related technology field, or equivalent practical experience 8+ years of experience in cloud operations and infrastructure management in AWS, Azure, or Google cloud 5+ years in incident response and major incident management Advanced Linux and Windows experience Certification in AWS, Azure or Google Cloud is a plus. Solid understanding of Cloud networking and security Strong scripting and automation skills (e.g., Python, Powershell) Proficiency in infrastructure as code (IaC) and configuration management tools. (e.g, Terraform, Ansible) Expert knowledge in containerization and orchestration technologies (e.g., Docker Kubernetes, Rancher) Experience in version control, CI and automation tools such as Github/Bitbucket, Github Actions, Jenkins, Rundeck) Experience in deploying and troubleshooting Java based applications and microservices. Experience in deploying, configuring, and troubleshooting Database technologies like MSSQL, PostgreSQL and MongoDB Experience in monitoring and logging tools (e.g., Nagios, Prometheus, ELK stack) Experience with the following technologies: Virtualization, VPN, RDP, SSO, Kafka Experience working with Confluence/Jira Centric Software provides equal employment opportunities to all qualified applicants without regard to race, sex, sexual orientation, gender identity, national origin, color, age, religion, protected veteran or disability status or genetic information.