CentralSquare Technologies

Compensation

Full Description

What We’re About At CentralSquare, we don’t just build software - we power public servants and uplift communities with Hero-Grade Technology. Every line of code, every feature we deliver helps heroes across North America protect, serve, and save lives. When you join us, you become part of a mission-driven team creating technology that makes communities safer and stronger. Your Growth Matters. We believe heroes deserve opportunities to rise. That’s why we invest in your career with mentorship, learning programs, and clear paths for advancement. If you’re motivated, there’s no limit to how far you can go. Your Commitment Deserves Reward. We offer competitive compensation and a benefits package designed to support your life inside and outside of work—tuition reimbursement, parental leave, paid volunteer hours, and unlimited PTO. Plus, our flexible work environment gives you the freedom to balance your heroic work with personal well-being, whether you’re in the office or remote. Join us and help build the tools that power real-life heroes. Together, we make a difference.   The Opportunity  This role performs post-sale, off-site, and on-site client-site work for our Public Safety customers. They will be responsible for infrastructure reviews, virtualization, storage configuration, security reviews, backups, antivirus, operating systems installation and configuration\hardening, SQL Server installation and configuration\hardening, Active Directory configuration, database tuning, clustering, cloud deployments, software installations, operating system, SQL and software upgrades, testing, disaster recovery, technical meetings, hardware and software maintenance, interface/integration installation and configuration on CentralSquare deployments as assigned.  This role will possess experience in providing technical services and must be able to achieve an entry-level of product knowledge across one or more CentralSquare Technology product families.  This position will serve as a liaison between CentralSquare and its clients to deliver a high-quality customer experience and be able to partner with internal and external team resources and convey customer feedback to technical design, engineering, and project management staff.  Job Duties Include:  * Able to work independently and in a team environment.  * Willingly collaborates and shares knowledge with others.  * Practices strong communication skills with a customer service focus.  * Strong organizational skills and ability to work efficiently and effectively manage priorities to meet multiple project timelines with minimal guidance.  * Articulates technical and functional concepts to technical and non-technical audiences.  * Requirements gathering.  * Able to continually pass background check requirements for working on and connecting to public safety information systems.  * Adheres to and promotes CentralSquare Technologies Core Values.  * Performs all other duties as assigned.