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Centene Corporation

via Workday

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Grievance & Appeals Coordinator

Anywhere
Full-time
Posted 12/10/2025
Direct Apply
Key Skills:
Grievance Resolution
Claims Processing
Data Entry
Research
Document Management
Communication
Customer Service
Analytical Skills

Compensation

Salary Range

$19.04 - 32.35 hour

Responsibilities

Analyze and resolve claims and authorization appeals from providers while pursuing resolutions for formal grievances from members. Prepare response letters and maintain files on individual appeals and grievances.

Requirements

A high school diploma or equivalent is required, with an associate's degree preferred. Candidates should have at least 2 years of experience in grievance or appeals, claims, or related managed care experience.

Full Description

You could be the one who changes everything for our 28 million members as a clinical professional on our Medical Management/Health Services team. Centene is a diversified, national organization offering competitive benefits including a fresh perspective on workplace flexibility. Work Location: This is a fully remote position; however, to be considered, candidates must currently reside in one of the following states: New York New Jersey Pennsylvania Connecticut Work Schedule: You’ll work a consistent schedule of either: 8:30 AM – 5:00 PM ET or 9:00 AM – 5:30 PM ET (both include a 1-hour lunch break) Position Purpose: Analyze and resolve verbal and written claims and authorization appeals from providers and pursue resolution of formal grievances from members. Gather, analyze and report verbal and written member and provider complaints, grievances and appeals Prepare response letters for member and provider complaints, grievances and appeals Maintain files on individual appeals and grievances May coordinate the Grievance and Appeals Committee Support the pay-for-performance programs, including data entry, tracking, organizing, and researching informatio Assist with HEDIS production functions including data entry, calls to provider’s offices, and claims research. Manage large volumes of documents including copying, faxing and scanning incoming mail Performs other duties as assigned. Complies with all policies and standards. Education/Experience: High school diploma or equivalent. Associate’s degree preferred. 2+ years grievance or appeals, claims, related managed care experience, or relevant experience. Pay Range: $19.04 - $32.35 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act Thanks for your interest in Centene and its subsidiary companies. We’re so glad that you’ve decided to fill out an application and take the next step to find your purpose. Also, we’re here to help support you on your candidate journey. Should you need an accommodation, please email recruiting@centene.com. Centene is committed to helping people live healthier lives. We provide access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well and be well.

This job posting was last updated on 12/11/2025

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