$20 - 34.03 hour
The Community Resource Coordinator III works with the care management team to connect members to community resources and support their care management journey. They provide ongoing support and education to members regarding available community resources and assist in coordinating outreach efforts.
A High School diploma or GED is required, along with 2 to 4 years of related experience. Bilingual candidates in Spanish and English are preferred, and experience in home visits, community events, and social services is beneficial.
You could be the one who changes everything for our 28 million members. Centene is transforming the health of our communities, one person at a time. As a diversified, national organization, you’ll have access to competitive benefits including a fresh perspective on workplace flexibility. ****NOTE: These hybrid-remote roles are work-from-home with 80% local community travel near the following areas in Cook County, IL near Chicago, IL. Preference will be given to applicants who are bilingual in Spanish and English (position 2 only) and have experience in the following areas: home visits, community events, social services. LOCATIONS NEEDED: Position 1- Evanston, Rogers Park (other nearby cities include: Lincoln Park, Edgewater, Winnetka, Glencoe, Wheeling, Prospect Heights, Glenview, Morton Grove, Skokie, Albany Park, Logan Square, Bucktown) Position 2- Humboldt Park, Austin (other nearby cities include: Oak Park, Broadview, Northlake, Rosemont, Elk Grove Village, Rolling Meadows, Palatine, Mt Prospect, Forest Glen, Niles, Portage Park) Position 3- West Englewood (other nearby cities include: Englewood, Marquette Park, West Lawn, Brighton Park, Lower Westside, South Loop, Streeterville, West Town, Wicker Park) Additional Details: • Department: MED-Medical Affairs // Health Equity- IL • Business Unit: Illinois Health Plan • Schedule: 8-4:30 pm; 30 minute lunch – Monday-Friday. Some weekend or evening hours for events **** Position Purpose: Works with care management team on community resource connection activities including connecting members to community resources to support their care management journey and provide necessary care resources in a cost-effective manner. Provides members with known community resources and works with the care team to identify member community support and provide health education as appropriate. Provides ongoing support to members to connect them to known community and care resources in a cost-effective manner Supports the coordination of community outreach resources available to members and promotes awareness of care/services Serves as experienced support for members on community and care resource inquiries and opportunities available to members Utilizes in-depth knowledge of community resource connection activities and resource opportunities Supports member related correspondence and educational materials to assist in the facilitation of a successful community connection Works with care management team on escalating community resource requests and inquiries to management and identifying member community support Documents and maintains community resources to ensure standards of practice and policies are in accordance with health plan requirements Provides support to the clinical team of nurses and social workers with activities including, but not limited to outreach, community education, evidence-based guidance, and member support Conduct non-clinical general health assessments in order to refer members to appropriate services, resolve concerns on member’s behalf, and gather information for medical providers and staff working within the organization Conduct non-medical assessments such as home safety, assessment of the community/environment resources, transportation, employment, and others to be able to refer to appropriate services, resolve concerns on member’s behalf, and gather information for medical providers in staff working within our organization Conduct telephonic and/or in-person outreach to locate individuals and families in the community who are hard to reach May make visits to individual homes and/or community organizations Working Knowledge of Social Determinants of Health (SDOH) barriers Performs other duties as assigned Complies with all policies and standards Education/Experience: Requires a High School diploma or GED Requires 2 - 4 years of related experience Pay Range: $20.00 - $34.03 per hour Centene offers a comprehensive benefits package including: competitive pay, health insurance, 401K and stock purchase plans, tuition reimbursement, paid time off plus holidays, and a flexible approach to work with remote, hybrid, field or office work schedules. Actual pay will be adjusted based on an individual's skills, experience, education, and other job-related factors permitted by law, including full-time or part-time status. Total compensation may also include additional forms of incentives. Benefits may be subject to program eligibility. Centene is an equal opportunity employer that is committed to diversity, and values the ways in which we are different. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, disability, veteran status, or other characteristic protected by applicable law. Qualified applicants with arrest or conviction records will be considered in accordance with the LA County Ordinance and the California Fair Chance Act Thanks for your interest in Centene and its subsidiary companies. We’re so glad that you’ve decided to fill out an application and take the next step to find your purpose. Also, we’re here to help support you on your candidate journey. Should you need an accommodation, please email recruiting@centene.com. Centene is committed to helping people live healthier lives. We provide access to high-quality healthcare, innovative programs and a wide range of health solutions that help families and individuals get well, stay well and be well.
This job posting was last updated on 10/10/2025