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The Drug Safety Associate will receive, scan, and document clinical information while ensuring compliance with SOPs and legislation. They will also work with clients to gather additional information and perform data entry related to adverse events and product quality complaints.
Candidates should have a minimum of a college-level education, preferably in Life Sciences, and 1-3 years of experience in Medical Information, Clinical Research, or Drug Safety. Knowledge of pharmacovigilance guidelines and the ability to adapt to change are essential.
Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details 12 Month Contract Primary Duties and Responsibilities: Receive, scan and document all pertinent clinical information in compliance with SOP/protocol and applicable legislation Work directly with internal and external clients to request additional information or clarification as necessary; Review of source data documents (includes visit report/PIR review) and triaging adverse event information and product quality complaints as per client needs; Data entry and submission of adverse event information and product quality complaints into program specific databases; Sorting and filing of incoming documents; Perform quality check on adverse event reports as directed by the work instructions Assist with and/or perform source data verification checks Screening medical and scientific literature for safety information Preparation of Reconciliation (weekly, monthly etc.) Reports Transcription, translations and redaction activities Preparation and conducting solicited follow-up letters and data clarifications Assist and participate in the non-conformance/CAPA process The Drug Safety Associate will also be assigned other duties and tasks as required from time to time May be required to be on standby/on call as part of this role Experience and Educational Requirements: Minimum college level education required. A diploma or degree with a concentration in Life Sciences is a strong asset; 1-3 years experience in Medical Information, Clinical Research or Drug Safety or equivalent and related experience in pharmacy or pharmaceutical fields; Knowledge of Pharmacovigilance industry including up to date knowledge of; pharmacovigilance guidelines of Health Canada, US FDA, EMEA and ICH; Adaptability to change and to learn new skills as required; Experience in the medical and/or pharmaceutical field(s), medical terminology is an asset; Bilingual, English/French is an asset. Able to work any 8-hour shift between 8:00 AM-8 PM, if necessary Minimum Skills, Knowledge and Ability Requirements: Strong analytical skills Ability to communicate effectively both orally and in writing Effective interpersonal skills Effective organizational skills; ability to multitask Superior, proven attention to detail Ability to consistently meet deadlines Excellent problem-solving skills; ability to communicate and/or resolve issues effectively and efficiently Computer skills (including knowledge of Microsoft Word, Excel, PowerPoint and other Office Programs) Good internet required for remote work What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Accessibility Policy Cencora is committed to fair and accessible employment practices. When requested, Cencora will accommodate people with disabilities during the recruitment, assessment and hiring processes and during employment. Affiliated Companies: Affiliated Companies: Innomar Strategies Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes. If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com
This job posting was last updated on 10/18/2025