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Cencora

via Workday

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Contracts Support Analyst II

Anywhere
full-time
Posted 9/25/2025
Direct Apply
Key Skills:
Customer Service
Effective Communication
Teamwork
Organizational Skills
Attention To Detail
Analytical Skills
Sound Judgment
Goal Oriented
Interpersonal Skills
Problem Solving
Accuracy
Decision Making
Resourcefulness
Process Implementation
Microsoft Excel
Salesforce

Compensation

Salary Range

$44K - 62K a year

Responsibilities

The Contracts Support Analyst II is responsible for drafting and processing contracts for sales and operations support. This role includes maintaining customer satisfaction, analyzing production reports, and identifying trends that impact operating processes.

Requirements

A bachelor's degree in business administration or a related field is required, along with a minimum of three years of progressively responsible experience. Strong analytical, organizational, and communication skills are essential for this position.

Full Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Under general direction of the Contracting & Compliance Director, the Contracts Support Analyst II is responsible for drafting and processing contracts for sales and operations support. Responsibilities Responsible for templating, drafting, and processing contracts and contract change communications. Maintains customer satisfaction and communicates performance measures and policies and procedures. Works on special projects as directed. Responds to inquiries received through direct email, shared inbox, or phone with customers. Performs related duties as assigned. Analyze daily, weekly, monthly production reports for accuracy, inconsistencies and and abnormalities in processes. Able to thoroughly develop, create and maintain detailed procedures. Work with all levels of management, if needed, to perform data analysis and to identify trends that impacts operating processes. Able to identify issues that impact customer, vendors and proactively communicate findings, suggesting improvement solutions to management. Utilize production reports to determine the root causes of issues and recommend solutions in assisting the resolution of the problem. Analyze customer purchase histories and perform additional related research to improve business process and reduce error rates. Education and Work Experience Requires broad training in fields such as business administration, accountancy, sales, marketing, computer sciences or similar vocations generally obtained through completion of a four year bachelor's degree program; normally requires a minimum of three (3) years progressively responsible related experience. Skills and Knowledge Strong customer service Ability to communicate effectively both orally and in writing Ability to work well in a team environment Strong organizational skills; attention to detail Strong analytical skills; ability to analyze data/situations quickly The ability to exercise sound judgment and initiative Goal oriented and motivated Strong interpersonal skills Strong problem solving skills; ability to work through difficult tasks Ability to perform tasks with a high degree of accuracy; thorough Capable of making effective decisions to achieve goals Resourceful in pursuing or recommending new ideas and/or procedures Ability to implement processes resulting in satisfactory audit practices Proficiency with Microsoft Excel, Word and Outlook Preferred experience with Salesforce and Adobe Acrobat. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Salary Range* $43,700 - 62,480 *This Salary Range reflects a National Average for this job. The actual range may vary based on your locale. Ranges in Colorado/California/Washington/New York/Hawaii/Vermont/Minnesota/Massachusetts/Illinois State-specific locations may be up to 10% lower than the minimum salary range, and 12% higher than the maximum salary range. Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned . Affiliated Companies: Affiliated Companies: IntrinsiQ Specialty Solutions, Inc Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes. If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com

This job posting was last updated on 9/26/2025

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