Cencora

Compensation

Full Description

Our team members are at the heart of everything we do. At Cencora, we are united in our responsibility to create healthier futures, and every person here is essential to us being able to deliver on that purpose. If you want to make a difference at the center of health, come join our innovative company and help us improve the lives of people and animals everywhere. Apply today! Job Details Role Summary: Individuals in the AI Business Solutions Analyst role serve as a liaison between the business community and the Global Data and Technology Services organization. This role is part of an exciting and innovative team building cutting edge AI platforms and solutions within Cencora, a leading healthcare distribution and services company. The AI Business Solutions Analyst is responsible for collecting, analyzing, developing, documenting, and communicating business requirements, and supporting team activities to achieve business goals. In this role, you will drive generative AI solution requirements documentation, design, user engagements, new product ideation, testing, and general analysis tasks. This role is a senior individual contributor Business Solutions Analyst III who will own end to end AI product and solution development cycles along with the AI Platforms & Solutions team. The BSAIII will create PRDs, write user stories, work with developers to build solutions, work on prompt/context engineering to create AI solutions, write and execute tests, and support UAT, deployment, and production validation of AI solutions. The successful candidate will have an interest in and extensive knowledge of AI language models and experience applying their capabilities in an enterprise environment in creative and innovative ways. The BSAIII will combine classic BA strengths (requirements, process, testing, change management) with hands‑on AI solution savvy (prompt design, evaluation datasets, safety/guardrails, and cost/latency/quality trade‑offs). PRIMARY DUTIES AND RESPONSIBILITIES: Establishes and maintains liaison relationship with business partners and IT organization in order to provide effective technical solutions. Contributes to the business short-and long-term planning sessions and provides direction to ensure understanding of business goals and direction. Provides input from a business and IT perspective. Assesses client needs utilizing a structured requirements process (gathering, analyzing, documenting, and managing changes) to assist in identifying business priorities and advices on options. Develops, writes, and communicates business requirements and functional specifications for the implementation of AI powered business solutions. Assists in the business process redesign and documentation as needed for new technology. May provide assistance in business case development (i.e., research, data collection). Review, approve, and execute tests and monitors testing process to ensure that business results are adequately tested with minimal risk. May ensure test strategies involve appropriate integration and process components. Investigates problems and develops recommendations for resolution. Keeps stakeholders informed of problems, issues, and resolutions. Analyzes performance metrics to ensure customer satisfaction. Manages customers’ expectations. Coaches and transfers knowledge to less experienced team members. EXPERIENCE AND EDUCATION: Bachelor’s degree in Computer Science, Information Systems, Business, or a related field, or equivalent work experience. Typically requires 8-10 years of relevant technical / business work experience. Experience/in-depth knowledge of general business operations and systems requirements processes. Enterprise software product management experience preferred, focus on AI is a plus Healthcare/regulated industry experience also a plus but not required MINIMUM SKILLS, KNOWLEDGE, AND ABILITY REQUIREMENTS: Minimum 8 years of relevant technical or business work experience. Ability to work collaboratively within a team setting. Excellent verbal and written communication skills. Strong problem-solving and analytical skills, with an interest in experimenting and pushing the limits of AI in enterprise settings. Functional understanding of how AI language models work, how software tools make use of APIs, etc. Under the supervision of the Director, IT Solutions in AI Platforms & Solutions Team, this role focuses on building relationships with stakeholders across the business, understanding their current use of LLM-enabled tools, and creating new solutions and capabilities to meet their needs. By becoming an expert on our internal tools, industry trends in enterprise AI application, and Cencora business value drivers... this role will help drive efficiencies at Cencora by using AI in cutting edge ways. What Cencora offers We provide compensation, benefits, and resources that enable a highly inclusive culture and support our team members’ ability to live with purpose every day. In addition to traditional offerings like medical, dental, and vision care, we also provide a comprehensive suite of benefits that focus on the physical, emotional, financial, and social aspects of wellness. This encompasses support for working families, which may include backup dependent care, adoption assistance, infertility coverage, family building support, behavioral health solutions, paid parental leave, and paid caregiver leave. To encourage your personal growth, we also offer a variety of training programs, professional development resources, and opportunities to participate in mentorship programs, employee resource groups, volunteer activities, and much more. For details, visit https://www.virtualfairhub.com/cencora Full time Equal Employment Opportunity Cencora is committed to providing equal employment opportunity without regard to race, color, religion, sex, sexual orientation, gender identity, genetic information, national origin, age, disability, veteran status or membership in any other class protected by federal, state or local law. The company’s continued success depends on the full and effective utilization of qualified individuals. Therefore, harassment is prohibited and all matters related to recruiting, training, compensation, benefits, promotions and transfers comply with equal opportunity principles and are non-discriminatory. Cencora is committed to providing reasonable accommodations to individuals with disabilities during the employment process which are consistent with legal requirements. If you wish to request an accommodation while seeking employment, please call 888.692.2272 or email hrsc@cencora.com. We will make accommodation determinations on a request-by-request basis. Messages and emails regarding anything other than accommodations requests will not be returned Affiliated Companies Affiliated Companies: AmerisourceBergen Services Corporation Cencora is a leading global pharmaceutical solutions company that is committed to improving the lives of people and animals everywhere. We connect manufacturers, providers, and patients to ensure that anyone can get the therapies they need, where and when they need them. We’re a purpose-driven organization, where all of our team members around the world are united in our responsibility to create healthier futures. We work together every day to help our partners bring their innovations to patients worldwide, creating unparalleled access and impact at the center of health. Recruitment scams are on the rise and the intent is to target individuals looking for employment opportunities. To protect yourself, we urge you to be vigilant and follow these guidelines. 1.) Research the Company: Thoroughly research any company before applying or sharing personal information, check their website, read reviews, and verify their legitimacy. 2.) Be Wary of Unrealistic Promises: Exercise caution If a job posting offers high salaries and minimal qualifications. Legitimate jobs will have realistic expectations and provide detailed job requirements. Jobs at Cencora can be found on Cencora.com/careers 3.) Guard Your Personal Information: Only share sensitive information after vetting the employer’s credibility. Avoid sharing your Social Security number, bank account details, or identification documents during the application process. Cencora does not request this information as part of the employment application. 4.) Avoid Upfront Payments: Legitimate employers do not require payment during the hiring process. Be suspicious if you are asked to pay for training materials, processing fees, or background checks before securing a job offer. Cencora will never ask you for payment information during the hiring or onboarding process. 5.) Verify Communication Channels: Scammers often use free email services or chat platforms without providing an official company contact information. Cencora recruiters will have an email address ending in @cencora.com, @alliance-healthcare.net, @alliance-healthcare.co.uk, alliance-healthcare.fr or alliance-healthcare.ro Remember to stay vigilant and informed about common scam tactics to reduce the risk of falling victim to fraudulent employment schemes. If you believe you have encountered a job scam posing as a Cencora opportunity, please report it immediately to: GlobalTalentAcquisition@Cencora.com