CC Financial Services

Compensation

Full Description

Job Summary The Mortgage & Lending Support Operations Lead oversees teams responsible for client support, documentation coordination, and service workflows related to lending products. This position focuses on leadership and operational excellence rather than loan origination. Key Responsibilities • Lead support teams assisting with mortgage and home equity service processes • Monitor service standards, timelines, and documentation accuracy • Train and mentor team members on systems and compliance-aligned workflows • Coordinate with internal partners to improve service efficiency • Track performance metrics and implement operational improvements Experience & Qualifications • Leadership experience in lending, mortgage support, or financial services operations • Strong understanding of process management and documentation workflows • Excellent communication and team leadership skills • Experience with CRM or loan support platforms preferred Work Structure • Autonomous leadership role with scalable responsibilities • No artificial cap on professional growth or scope Pre-Screening: Virtual interviewing with flexible scheduling Job Types: Full-time, Part-time Pay: $1,300.00 - $4,500.00 per month Benefits: • Flexible schedule • Life insurance • Professional development assistance • Referral program • Retirement plan Language: • English (Required) • Spanish (Preferred) License/Certification: • Life Insurance License (Preferred) • MLO License (Preferred) Work Location: Remote