via Icims
$109K - 156K a year
Oversee and manage documentation, requirements gathering, testing, and process improvements for licensing systems, with vendor coordination and stakeholder engagement.
Requires 8+ years in business analysis, Agile, QA, vendor management, and system design, with experience in licensing systems and mobile requirements.
Overview JOB TITLE: Business Analyst III CAYUSE COMPANY: Cayuse Civil Services, LLC LOCATION Austin, TX SALARY: $108,888- $155,563.20 EMPLOYEE TYPE: Full-Time Salary Exempt TRAVEL No RELOCATION No Employment in this role is conditional upon successful execution of the contract by the client. The Work The Business Analyst III is responsible for overseeing, managing, and implementing the development of documentation for the client’s business needs. This position requires a blend of technical expertise, project management skills, and collaboration with various stakeholders to ensure the successful translation of current system functionality into actionable system requirements. This position aligns with Cayuse’s core values of Innovation, Excellence, Collaboration, Adaptability, and Integrity by fostering technical solutions that meet customer needs, promoting teamwork, and prioritizing quality in deliverables. Responsibilities Gather, analyze, and document user requirements, business processes, and problems to automate or improve existing systems; elicit and document business needs for new systems. Translate requirements into user stories. Analyze program policies and procedures to determine their effect on automated systems and system functional areas. Provide quality assurance consultation to projects, assignments, or special initiatives. Develop and review test cases; process change requests; and manage a project’s scope, acceptance, installation, and deployment. Maintain assigned business relationships with vendors, seek best value for new and renewing technologies, and review and approve monthly and annual invoices. Follow all TDA policies and procedures. Performs quality assurance (QA) of user stories, ensuring that all acceptance criteria and non-functional requirements have been met. Plans and prepares training materials for both internal and external users and helps to conduct training sessions covering assigned systems. Identify opportunities for improving business processes through automation and assist in the preparation of proposals to develop new systems. Assist with reviewing and preparing complex project management deliverables such as project charters, project plans, test plans, and risk management plans. Consult on the analysis of an application, troubleshoots system problems, and recommend solutions Other duties as assigned. Qualifications Here’s What You Need Experience in business analysis and quality assurance for licensing systems, particularly within Texas state licensing agencies. Deep understanding of the license life cycle, including new license application and management processes. Skilled in creating detailed user stories, defining acceptance criteria, and performing manual testing, including mobile application testing. Ability to gather and document mobile requirements and design wireframes to ensure intuitive and user-friendly interfaces. Strong capability to interact with end users for requirement validation and solution feedback. 8 years of experience with Agile methodologies, user story creation, working as part of an Agile team, participating in all Agile ceremonies, and leading Refinement and Sprint planning sessions. 8 years of experience using Azure Dev Ops, Jira, or similar. 8 years of experience working under limited supervision, with considerable latitude for the use of initiative and independent judgment. 8 years of coordinating the analysis of program policies and procedures to determine their effect on automated systems and system functional areas. 8 years of experience coordinating with outside vendors and contractors to complete projects and service requests; and defines, assigns. 8 years of experience identifying opportunities to improve business processes through automation and help prepare proposals to develop new systems. 8 years of consulting on the analysis of an application, troubleshoots system problems, and implements solutions. 8 years of experience with providing complex quality assurance consultation to, or oversight of, projects, assignments, or special initiatives. 8 years of experience reviewing complex project deliverables such as charters, design documentation, test plans, and risk assessment plans; and provide comments and suggestions to document owners. 8 years of experience developing training curriculum and conduct formal training sessions covering assigned systems modules. 8 years of developing the design and/or review of test cases; processes change requests. Must be able to pass a background check. May require additional background checks as required by projects and/or clients at any time during employment. Minimum Skills: Must possess problem-solving skills. Exceptional communication skills, both oral and written Analyzing and interpreting raw data. Requirements gathering and documentation. Business process improvement and system design. Ability to respond effectively to customers with a sense of urgency. Proficient in Microsoft and Adobe toolsets, including Excel, Word, PowerPoint, Acrobat, etc. Highly motivated with the ability to handle and manage multiple tasks at any one time. Ability to forge new relationships, individual and teaming in nature. Must be a Self-starter, that can work independently and as part of a team. Preferred Qualifications: 8 years of experience Previous experience working with TDA systems. Our Commitment to you / overview of benefits Medical, Dental and Vision Insurance; Wellness Program Flexible Spending Accounts (Healthcare, Dependent Care, Commuter) Short-Term and Long-Term Disability options Basic Life and AD&D Insurance (Company Provided) Voluntary Life and AD&D options 401(k) Retirement Savings Plan with matching after one year Paid Time Off Reports to: Program Manager Working Conditions Professional office environment, with the ability to work onsite in the main office. Must reside in the Austin area. Must be physically and mentally able to perform duties extended periods of time. Ability to use a computer and other office productivity tools with sufficient speed to meet the demands of this position. Must be able to establish a productive and professional workspace. Must be able to sit for long periods of time looking at computer screen. May be asked to work a flexible schedule which may include holidays. May be asked to travel for business or professional development purposes. May be asked to work hours outside of normal business hours. Other Duties: Please note this job description is not designed to cover or contain a comprehensive list of activities, duties or responsibilities that are required of the employee for this job. Duties, responsibilities, and activities may change at any time with or without notice. Cayuse is an Equal Opportunity Employer. All employment decisions are based on merit, qualifications, skills, and abilities. All qualified applicants will receive consideration for employment in accordance with any applicable federal, state, or local law. Pay Range USD $108,888.00 - USD $155,563.20 /Yr.
This job posting was last updated on 2/4/2026