Carolina Volkswagen

Compensation

Full Description

7800 Independence Blvd., Charlotte, NC 28227 BDC Customer Service Representative Entry-Level Opportunity with Paid Training + Great Benefits! $50,000 - $90,000+ a Year Hourly Base + Commission + Bonuses HIGH-VOLUME DEALERSHIP HIRING NOW! Carolina Volkswagen is busier than ever and seeking an energetic and organized Customer Service Representative to join our Business Development Center (BDC) and support our busy Sales Department. This is a customer-facing role where you’ll handle inbound and outbound calls, respond to internet inquiries, schedule showroom appointments, and follow up with customers to help connect them with the right Sales Consultant. If you enjoy talking with people, staying organized, and being part of a team that helps customers find the perfect vehicle, we’d love to speak with you! Apply online today! What we offer: • $50,000 - $90,000+ a year (base + commission) • Bonus Incentives based on appointments made and vehicles sold • Uncapped earning potential • Paid Training • Medical, Dental and Vision insurance • 401(k) with Company Match • Paid time off • Employee discount pricing for you and 3 family members on products, services & vehicles • Enthusiastic & Fun Working Environment • Clearly defined career path for advancement and promotions from within! Key Responsibilities: • Attend product and sales training • Answer internet and telephone inquiries from potential customers primarily seeking information about vehicle availability and pricing • Your primary goal is to schedule appointments for potential customers to visit our dealership so we can sell them a vehicle • Be enthusiastic and create excitement about our products • Establish personal income goals consistent with dealership standards of productivity and devise a strategy to meet those goals What We’re Looking For: • This is an onsite position • Automotive BDC or Sales experience is a plus! • Customer service, and telephone/call center experience is a plus • Must be comfortable speaking on the phone and handling high call volume • An energetic and outgoing 'people person' who is motivated to succeed • Energetic and thrives in a fast-paced team environment • Valid driver's license and good driving record • Please upload your resume. Completing the online assessment will grant you priority consideration! • Must pass pre-employment screening Carolina Volkswagen is an Equal Opportunity Employer. Applicants must be able to pass pre-employment testing to include MVR, background check and drug screen.