Caribou Financial

Compensation

Full Description

About Caribou At Caribou, we care about giving people financial freedom so they can focus on what’s most important to them. Today, less than two percent of Americans refinance their auto loans despite drastic increases in the cost of new and used cars. We see huge potential to help folks reduce their monthly auto expenses, as well as increase the predictability of those expenses over time. We do this by building technology to pair customers with community banks and credit unions, and ushering them through the process quickly. On average, our drivers save $151/month on their car loans while protecting their investment long term. Caribou is led by leaders from the technology, automotive, and finance industries. We’re proud to be backed by a great team of investors, including QED Investors, Goldman Sachs, Moderne Ventures, Accomplice, Link Ventures, Motley Fool Ventures and others. About the Role Caribou is looking for a Lead Product Designer to lead our design team and be a strategic partner with our product and engineering teams. The ideal candidate is passionate about developing solutions based on research, analytics, and user testing, and can turn insights into beautifully designed experiences. You will collaborate across the company to synthesize research and design best-in-class experiences for our consumers and internal operations teams. Above all, your work will help provide peace of mind to our customers, through lower payments and products that protect their vehicles. This role will: Provide Design Leadership within Caribou - mentoring Product Designers and partnering with stakeholders such as Brand, Marketing and Sales/ Ops, Lender teams etc. Define the structure, usability, and functionality of digital experiences across the customer journey. Lead UX research to uncover user needs, behaviors, and motivations that inform design decisions. Apply design thinking and other frameworks to drive innovation, solve real customer problems, and influence business outcomes. Create wireframes, prototypes, and user flows to communicate and validate design ideas. Optimize conversion rates using A/B testing, heatmaps, and behavioral insights. Present design concepts and rationale to stakeholders through storytelling and data. Monitor post-launch performance and iterate based on user feedback and KPIs. Stay current with UX trends, tools, and technologies—especially in AI. About You You love turning rich user insights into compelling product experiences. You have: 8+ years of professional experience in UX design. A passion for tools, automation, and AI. Deep understanding of user-centered design principles, interaction design, and information architecture. Proven track record of designing and shipping impactful eCommerce experiences at scale. Organized, curious, and collaborative—thriving in fast-paced, cross-functional environments. Self-directed, detail-oriented, and eager to learn. Excellent communication, storytelling, and stakeholder management skills. Demonstrated ability to influence cross-functional teams and senior leadership. Experience building and scaling design processes in agile, fast-paced settings. How we will take care of you Everyone at Caribou is a valued team member. Our compensation and benefits package includes: Competitive compensation: $160-200k Eligible for annual performance based bonus Equity options 401(k) savings program Generous paid time off including: Flexible Time Off (FTO) for all employees and 100% paid parental leave for all parents. Robust wellness benefits including company-paid plans for health, dental, vision, mental health, disability and basic life insurance. Optional benefits to suit your individual circumstances such as HSAs, FSAs, supplemental life and medical insurance, and pet insurance. Up to $1,000 per year for eligible professional development expenses. Our Core Values We come from all walks of life and are joined together by our shared values, which guide our work and how we work together. Give a damn. What we’re doing matters. We show up determined to deliver results, and we love it. Velocity. We’re intentional about where we’re going and we race towards it. Make the assist. We have diverse strengths. We offer and ask for help so we all win. Caribou is an Equal Opportunity Employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, sex, national origin, age, disability, sexual orientation, pregnancy status, marital status, military or protected veteran status, genetics, or any other characteristic protected by law. This position is not restricted solely to the responsibilities listed above, and the scope and responsibilities are subject to change. A pre-employment background check is required as a condition of employment. *Caribou does not currently have employee operations in AL, AK, AR, CT, DE, GA, HI, IA, ID, IN, KS, KY, ME, MI, MO, MS, MT, NC, ND, NE, NH, NJ, NM, NV, OH, OK, PA, RI, SC, SD, TN, UT, VT, WV, WY. California Consumer Privacy Act