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CarepathRx

via Workday

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Onboarding Specialist

Anywhere
full-time
Posted 10/6/2025
Direct Apply
Key Skills:
Healthcare onboarding
Credentialing
Medical terminology
Customer service
Microsoft Office Suite
Communication skills
Organizational skills
Multitasking

Compensation

Salary Range

$50K - 65K a year

Responsibilities

Manage patient referrals, coordinate documentation and home health needs, act as liaison between internal teams and referral sources, and assist with onboarding and training.

Requirements

HS diploma or GED, 2+ years healthcare experience, knowledge of medical terminology, excellent communication and organizational skills, proficiency with Microsoft Office.

Full Description

CarepathRx transforms hospital pharmacy from a cost center into an active revenue generator through a powerful combination of technology, market-leading pharmacy services and wrap-around services. Job Details: The Onboarding Specialist is responsible for onboarding referrals, coordinating documentation, assigning the patient to the appropriate internal teams, communicating with the referral source, managing incoming faxes and coordinating home health. This role also acts as a single point of contact for designated tasks, teams and referral sources. Responsibilities Obtains the patient referral via phone, fax, email and/or EMR. Documents the referral details by creating the patient information sheet. Identifies and documents the patient’s team assignment. Creates patient entry for delivery management. Enters/updates the patient profile, progress notes and home health information. Acts as liaison between internal teams and the referral source. Receives incoming calls, taking patient markers for new referrals. Uploads documents to the patient’s medical record. Manages electronic fax folder, determining the appropriate destination for the file. Coordinates home health needs for the patient. Acts as the team point of contact for assigned referral sources and/or therapies. Assists with complex referrals/home health cases. Trains/mentors new team members. Assists Intake nurses with faxing and copying and distribution as needed. Performs in accordance with system-wide competencies/behaviors. Performs other duties as assigned. Skills & Abilities Team player Gives high priority to client satisfaction and customer needs. Maintains confidentiality of patient information. Provides customer service to all internal and external customers. Good verbal and written communication skills. Computer literate, with the ability to utilize standard software applications including Windows and MS Office Suite (Outlook, Word, and Excel). Good organizational skills with attention to detail and ability to multitask. Qualifications HS diploma or GED required. 2+ years of experience in a physician practice, ancillary provider, or other relevant healthcare setting required. Excellent communication, interpersonal and organizational skills required. Ability to prioritize and handle multiple tasks. Knowledge of medical terminology required. Proficient computer skills and Microsoft Office Products required. CarepathRx offers a comprehensive benefit package for full-time employees that includes medical/dental/vision, flexible spending, company-paid life insurance and short-term disability as well as voluntary benefits, 401(k), Paid Time Off and paid holidays. Medical, dental and vision coverage are effective 1st of the month following date of hire. CarepathRx provides equal employment opportunity to all qualified applicants regardless of race, color, religion, national origin, sex, sexual orientation, gender identity, age, disability, genetic information, or veteran status, or other legally protected classification in the state in which a person is seeking employment. Applicants encouraged to confidentially self-identify when applying. Local applicants are encouraged to apply. We maintain a drug-free work environment. Applicants must be eligible to work in this country. CarepathRx is transforming pharmacy care delivery for health systems and hospitals, delivering improved patient outcomes that drive clinical, quality and financial results. Through the industry’s most comprehensive, end-to-end hospital pharmacy care delivery model, CarepathRx is turning hospital pharmacy into an active care management strategy and revenue generator while providing support across the patient’s complete healthcare journey. The company takes an enterprise approach, providing a powerful combination of technology, market-leading clinical pharmacy services, and wrap-around services that optimize pharmacy performance across the enterprise for fully integrated pharmacy operations, expanded healthcare services, improved ambulatory access, minimized clinical variation and new health system revenue streams. Today, CarepathRx serves more than 15 health systems and 600 hospitals, with more than 2,400 employees nationwide. For more information about CarepathRx, visit our website. We are always searching for the best talent to join our growing organization. Check out our available opportunities by using the search functionality and filtering options at the top! CarepathRx offers full-time employees a comprehensive benefits package that includes: Paid Company Holidays Paid Time Off and Volunteer Time Off Medical, Dental and Vision Benefits for you and your family 401(k) with Company Match Company-paid Life Insurance and Disability Benefits Supplemental Insurance packages Don't see an open opportunity that matches your skill set just yet? Please click Get Started below or click Introduce Yourself in the top right corner of the page to share your information with us. We will reach out when something becomes available! Additionally, create an account with CarepathRx Careers to set up Job Alerts if something becomes available that peaks your interest! To create an account with CarepathRx Careers, click on Sign In in the top right corner. Once you have created an account and are logged in, click on Job Alerts in top right corner and Create Job Alert! We hope you find a fulfilling career with CarepathRx!

This job posting was last updated on 10/10/2025

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