CareOregon

Compensation

Full Description

This position is responsible for leading, facilitating, and monitoring the planning and operations within the assigned business unit at an intermediate level. This includes a clear understanding and ability to facilitate the strategic deployment and operational implementation of the strategic plan, projects, and initiatives for the assigned business unit. Estimated Hiring Range $72,765.00 - $88,935.00 Bonus Target Bonus - SIP Target, 5% Annual Current CareOregon Employees: Please use the internal Workday site to submit an application for this job. Essential Responsibilities Projects and Planning • Monitor and guide the department-wide portfolio of projects and performance dashboard with moderate guidance from department leadership; lead the team in identifying priorities and advancing projects and performance. • Participate in developing, implementing, and monitoring clinical and/or operational strategy aligned with the organization at large and each region, department, or line of business. • Identify and lead a process for developing and administering the team’s annual strategic plan, as well as underlying goals, projects, strategies, and metrics. • Recommend, implement, and facilitate a monitoring system with visibility to metrics, reporting, and progress toward goals. • Liaise with other departments relating to costs, planning, and/or deliverables involving complex integration. • Perform project management for business unit initiatives. • Play an active role in facilitating internal and external stakeholders to identify barriers, change management needs, and more to move strategies forward. • Network with multiple resources to ensure standard and specialized tools and processes are developed, deployed, and regularly improved upon to support the various project and programs. Operations • Recommend, develop, and administer the operational infrastructure to help ensure the business unit is operating as efficiently as possible and delivering the highest quality services to its customers. • Assess, recommend, implement, and train on process improvements that support the success of key strategic initiatives and operations. • Grow in leading and facilitating a process with leaders and staff to define and develop clinical and/or operational strategies and their role in supporting this work. • Guide team in working effectively across departments, regions, and lines of business within a matrix structure. • In partnership with business unit leadership, build, deploy, and lead communication systems and effective communication forums and pathways to support working cross-departmentally with other departments. • Guide the business unit’s meeting infrastructure, including content, tracking, and reporting on deliverables; assist in staffing senior leadership meetings and external meetings at the executive and operational level. • In partnership with department leadership, identify content and presentations for enterprise-wide meetings. • Organize and manage activities such as retreats, team development, and other forums to ensure collaboration and cohesion. • Collaborate with data analysts to identify, extract, and present relevant data internally and externally. Required Experience and/or Education • Minimum 2 years’ experience in a planning and operations specialist, project management, and/or program management position, including experience leading or influencing diverse groups of stakeholders • Education or training in lean or related process improvement techniques Preferred • Experience performing planning, operations, and/or project or program management within the department’s area of focus Knowledge, Skills And Abilities Required Knowledge • Understanding of principles, methods, and techniques of project management • Understanding of quality assessment measures • Proficient understanding of Oregon Medicaid or Medicare in area of focus (preferred) • Understanding of health plan financing, health care costs, health outcome measures, and health plan operations (preferred) Skills And Abilities • Strong organizational skills; ability to apply process improvement techniques to department operations and create efficiencies • Ability to synthesize a large volume of information into a set of deliverables • Ability to coordinate and facilitate a strategic planning process and a visible ongoing monitoring system • Ability to develop formal project/program plans and prioritize, manage, and implement tasks, activities, and processes to achieve goals within established timelines • Ability to create and manage visual displays or maps of processes, timelines, or projects • Well-developed verbal and written communication and presentation skills including ability to articulate concepts to staff, partners, and stakeholders; ability to provide effective facilitation and meeting design abilities, ensuring stakeholder participation and successful project implementation • Ability to lead, motivate, and guide peers, cross-functional partners, and cross department and network management toward goal attainment • Ability to develop and maintain effective professional working relationships with internal staff and departments and external stakeholders • Ability to solve unique problems as they arise or identify when to direct issues to appropriate department/supervisor • Ability to recommend and implement policies, procedures, and guidelines • Ability to work effectively with diverse individuals and groups • Ability to learn, focus, understand, and evaluate information and determine appropriate actions • Ability to accept direction and feedback, as well as tolerate and manage stress • Ability to see, read, and perform repetitive finger and wrist movement for at least 6 hours/day • Ability to hear and speak clearly for at least 3-6 hours/day Working Conditions Work Environment(s): ☒ Indoor/Office ☐ Community ☐ Facilities/Security ☐ Outdoor Exposure Member/Patient Facing: ☒ No ☐ Telephonic ☐ In Person Hazards: May include, but not limited to, physical and ergonomic hazards. Equipment: General office equipment. Travel: May include occasional required or optional travel outside of the workplace; the employee’s personal vehicle, local transit or other means of transportation may be used. We offer a strong Total Rewards Program. This includes competitive pay, bonus opportunity, and a comprehensive benefits package. Eligibility for bonuses and benefits is dependent on factors such as the position type and the number of scheduled weekly hours. Benefits-eligible employees qualify for benefits beginning on the first of the month on or after their start date. CareOregon offers medical, dental, vision, life, AD&D, and disability insurance, as well as health savings account, flexible spending account(s), lifestyle spending account, employee assistance program, wellness program, discounts, and multiple supplemental benefits (e.g., voluntary life, critical illness, accident, hospital indemnity, identity theft protection, pre-tax parking, pet insurance, 529 College Savings, etc.). We also offer a strong retirement plan with employer contributions. Benefits-eligible employees accrue PTO and Paid State Sick Time based on hours worked/scheduled hours and the primary work state. Employees may also receive paid holidays, volunteer time, jury duty, bereavement leave, and more, depending on eligibility. Non-benefits eligible employees can enjoy 401(k) contributions, Paid State Sick Time, wellness and employee assistance program benefits, and other perks. Please contact your recruiter for more information. We are an equal opportunity employer CareOregon is an equal opportunity employer.  The organization selects the best individual for the job based upon job related qualifications, regardless of race, color, religion, sexual orientation, national origin, gender, gender identity, gender expression, genetic information, age, veteran status, ancestry, marital status or disability. The organization will make a reasonable accommodation to known physical or mental limitations of a qualified applicant or employee with a disability unless the accommodation will impose an undue hardship on the operation of our organization.