Carenet Health

Compensation

Full Description

Job Title: Senior Director of Operations and Client Management Company Overview: Carenet Health is a leading healthcare services company dedicated to improving the health and well-being of millions of consumers nationwide. With a strong commitment to innovation and compassionate care, Carenet Health partners with healthcare providers to deliver personalized support and solutions that enhance patient outcomes. Role Overview: As the Senior Director of Operations and Client Management, you will play a pivotal role in overseeing operational excellence and fostering strong client relationships. This leadership position requires strategic vision and hands-on management to ensure seamless service delivery across multiple locations, including Biloxi, El Salvador, and the Philippines. What You'll Do: - You will lead and manage cross-functional teams to drive operational efficiency and client satisfaction. - You will develop and implement strategies to optimize service delivery and support business growth. - You will oversee client management activities, ensuring high-quality communication and relationship building. - You will coordinate with international teams to maintain consistent standards and performance. - You will analyze operational metrics and client feedback to identify areas for improvement. - You will manage budgets, resources, and timelines to meet organizational goals. - You will travel as needed to Biloxi, El Salvador, and the Philippines to support on-site operations and client engagements. - You will collaborate with senior leadership to align operations with company objectives. What You Bring: - Minimum of 10 years of experience in operations management, preferably within healthcare or related industries. - Proven track record in client management and building long-term partnerships. - Strong leadership skills with experience managing diverse, cross-cultural teams. - Excellent communication and interpersonal skills. - Ability to analyze complex data and drive decision-making. - Willingness to travel internationally as required. Bonus Points If You Have: - Experience working in global or multi-site operations. - Background in healthcare technology or service delivery. - Advanced degree in Business Administration, Healthcare Management, or related field. - Proficiency in multiple languages relevant to the regions served. What We Offer: - We offer a dynamic and inclusive work environment that values innovation and collaboration. - We offer competitive salary and comprehensive benefits including health, dental, and vision coverage. - We offer opportunities for professional growth and leadership development. - We offer flexible work arrangements and support for work-life balance. - We offer the chance to make a meaningful impact on healthcare consumers’ lives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.carenethealth.com/careers. We look forward to learning how you can contribute to our mission of improving healthcare outcomes.