Carenet Health

Compensation

Full Description

Job Description: • You will answer a high volume of inbound calls; transfer and directs calls; provide exceptional customer service via telephone • You’ll be responsible for all front office patient coordination; to be completed in a timely manner (e.g. appointment scheduling, transport coordination) • Communicate clearly and effectively (both oral and written) with patients, clients, Team Members, peers and Leadership. • Accurately input data into both Carenet and EMR (Electronic Medical Records) databases • Answer all inquiries from patients, customers and third party vendors; provide clinic directions / hours of operation • Contact health plans and verifies patient insurance information • You will be making a difference in someone’s life Requirements: • High School Diploma or General Education Degree (GED) required • Healthcare experience and experience with scheduling appointments and EMR and EHR (Electronic Medical/Health Records) databases (medical assistant, medical front office) • Strong computer experience (data entry, screen navigation, keyboarding), including working in an Electronic Medical Record or Electronic Health Records • Experience with Microsoft Outlook (email) and Word • Excellent oral and written communication skills • Excellent demonstration of caring, empathy, and compassion • Bilingual in English and Spanish • Able to provide 2 monitors at least 22 inch with HDMI and Display ports Benefits: • health, dental, and vision insurance • 401(k) plan with company match • paid time off (PTO) and holidays • flexible spending accounts (FSAs) • employee wellness programs • career development opportunities