Carenet Health

Compensation

Full Description

Job Title: Account Manager Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient engagement and outcomes through innovative communication solutions. With a commitment to excellence and client satisfaction, Carenet Health partners with healthcare organizations to deliver tailored support and enhance patient experiences. Role Overview: As an Account Manager at Carenet Health, you will be responsible for the strategic oversight, retention, and growth of assigned client accounts. This role is pivotal in demonstrating the value of Carenet’s Communication Solutions, ensuring clients receive exceptional service and support to meet their evolving needs. What You'll Do: - You will manage and nurture client relationships to drive retention and satisfaction. - You will identify opportunities for account growth and collaborate with internal teams to deliver solutions. - You will serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. - You will develop and present strategic account plans that align with client goals and Carenet’s offerings. - You will monitor account performance metrics and provide regular reports to stakeholders. - You will coordinate cross-functional teams to ensure seamless service delivery. - You will stay informed about industry trends and competitor activities to advise clients effectively. - You will participate in contract renewals and negotiations to secure long-term partnerships. What You Bring: - Minimum of 3 years of experience in account management, preferably within healthcare or related industries. - Strong communication and interpersonal skills to build and maintain client relationships. - Proven ability to manage multiple accounts and projects simultaneously. - Analytical skills to assess account performance and identify growth opportunities. - Proficiency with CRM software and Microsoft Office Suite. - Ability to work collaboratively in a fast-paced, team-oriented environment. Bonus Points If You Have: - Experience with healthcare communication solutions or patient engagement platforms. - Background in sales or business development. - Knowledge of healthcare regulations and compliance standards. - Advanced negotiation and presentation skills. What We Offer: - We offer competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work culture focused on work-life balance. - We offer flexible work arrangements including remote work options. Ready to Apply? To join our team at Carenet Health as an Account Manager, please submit your resume and cover letter through our careers page or email them directly to careers@carenethealth.com. We look forward to hearing from you!