Carenet Health

Compensation

Full Description

Job Title: Account Manager Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient engagement and outcomes through innovative communication solutions. With a commitment to excellence and client satisfaction, Carenet Health partners with healthcare providers to deliver personalized support and enhance the patient experience. Role Overview: As an Account Manager at Carenet Health, you will be responsible for the strategic oversight, retention, and growth of assigned client accounts. This role is pivotal in demonstrating the value of Carenet’s Communication Solutions and ensuring clients receive exceptional service and support. What You'll Do: - You will manage and nurture client relationships to drive retention and satisfaction. - You will identify opportunities for account growth and collaborate with internal teams to deliver tailored solutions. - You will serve as the primary point of contact for clients, addressing their needs and concerns promptly. - You will develop and execute account plans that align with client goals and Carenet’s offerings. - You will analyze client data and feedback to recommend improvements and optimize service delivery. - You will coordinate with sales, marketing, and product teams to ensure seamless client experiences. - You will prepare and present regular reports on account status, performance, and growth opportunities. - You will stay informed about industry trends and competitive landscape to provide strategic insights. What You Bring: - Minimum of 3 years of experience in account management, preferably in healthcare or related industries. - Strong communication and interpersonal skills with the ability to build lasting client relationships. - Proven track record of managing multiple accounts and driving revenue growth. - Analytical mindset with experience in data-driven decision making. - Ability to work collaboratively across teams and manage complex projects. Bonus Points If You Have: - Experience with healthcare communication solutions or patient engagement platforms. - Knowledge of CRM software such as Salesforce. - Background in sales or business development. - Familiarity with healthcare regulations and compliance standards. What We Offer: - We offer a competitive salary and performance-based bonuses. - We offer comprehensive health, dental, and vision insurance plans. - We offer opportunities for professional development and career advancement. - We offer a supportive and inclusive work environment. - We offer flexible work arrangements to promote work-life balance. Ready to Apply? To join our team at Carenet Health as an Account Manager, please submit your resume and cover letter through our careers page or email them directly to careers@carenethealth.com. We look forward to hearing from you!