Carenet Health

Compensation

Full Description

Job Title: Account Manager Company Overview: Carenet Health is a leading healthcare services company dedicated to improving patient experiences and outcomes through innovative communication solutions. With a commitment to excellence and client satisfaction, Carenet Health partners with healthcare providers to deliver personalized support and strategic services that enhance care delivery. Role Overview: As an Account Manager at Carenet Health, you will be responsible for the strategic oversight, retention, and growth of assigned client accounts. This role is pivotal in demonstrating the value of Carenet’s Communication Solutions, ensuring clients receive exceptional service and support to meet their evolving needs. What You'll Do: - You will manage and nurture client relationships to drive retention and satisfaction. - You will identify opportunities for account growth and collaborate with internal teams to deliver tailored solutions. - You will serve as the primary point of contact for clients, addressing inquiries and resolving issues promptly. - You will analyze client data and feedback to inform strategic account plans. - You will coordinate with cross-functional teams to ensure seamless service delivery. - You will prepare and present regular account performance reports to clients and leadership. - You will stay informed about industry trends and competitor activities to provide strategic insights. What You Bring: - You bring 3+ years of experience in account management, preferably within healthcare or related industries. - You have strong communication and interpersonal skills to build and maintain client relationships. - You possess analytical skills to interpret data and develop strategic plans. - You are proficient in CRM software and Microsoft Office Suite. - You demonstrate problem-solving abilities and a proactive approach to client needs. Bonus Points If You Have: - Experience with healthcare communication solutions or services. - Knowledge of healthcare industry regulations and compliance. - Background in sales or business development. - Project management experience. What We Offer: - We offer a collaborative and supportive work environment focused on professional growth. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for continuous learning and career advancement. - We offer flexible work arrangements to support work-life balance. - We offer employee wellness programs and community engagement initiatives. Ready to Apply? Please submit your resume and cover letter through our careers page at www.carenethealth.com/careers. We look forward to learning how you can contribute to our team and help us deliver exceptional client experiences.