CareDx, Inc.

Compensation

Full Description

Note: The job is a remote job and is open to candidates in USA. CareDx, Inc. is a leading precision medicine solutions company focused on the discovery, development, and commercialization of healthcare solutions for transplant patients. The Community Account Manager is responsible for driving utilization of AlloSure within the general nephrology channel, collaborating with various teams to develop growth strategies and manage customer relationships. Responsibilities • Develop and execute strategic plans to drive business growth and achieve sales targets. • Create and implement long-term, account-specific strategies and tactics to drive adoption, gain market share, expand the CareDx footprint and achieve commercial goals. • Possess an understanding of therapeutic area, scientific concepts, testing platforms, mechanisms and processes; as well as supportive key clinical studies in order to educate community nephrologists on AlloSure testing and CareDx Pharmacy services. • Identify key customer stakeholders and influencers, establishing strong relationships and partnerships, continually soliciting feedback on additional needs, products, and features. • Resolve customer issues promptly and efficiently, managing expectations and ensuring customer satisfaction. • Forecast and manage the sales pipeline and growth strategies to track progress towards objectives at both the account and territory levels. • Prepare regular performance reports for regional leadership, providing insights into strategy effectiveness, ROI, and key other performance indicators. • Partner with Commercial, Marketing, Customer Experience, Medical Affairs, Market Access and Operations teams to develop creative solutions that address customer needs. Skills • Science based (biology, chemistry, etc.) bachelor’s degree required • Minimum of 2 years sales or account management experience in the healthcare industry • Experience selling into physician-owned practices and hospitals, navigating across multiple stakeholders in a 'total office call.' • Experience with Nephrology highly desired • Strong interpersonal skills to build and maintain relationships with nephrology professionals • Track record of developing effective account strategies that maximize business outcomes • Strong history of winning new business and exceeding sales quotas • Strong written and oral communication & organizational skills • Must be willing to travel 75% or greater within your territory, including frequent day trips • Proficient with Word, Excel, PowerPoint, Outlook, Salesforce.com and analytical tools Benefits • Competitive base salary and incentive compensation • Health and welfare benefits, including a gym reimbursement program • 401(k) savings plan match • Employee Stock Purchase Plan • Pre-tax commuter benefits • And more! • Living Donor Employee Recovery Policy that allows up to 30 days of paid leave annually to a full-time employee who makes the selfless act of donating an organ or bone marrow. Company Overview • CareDx: Transforming Transplant Patient Care Through Novel Surveillance Management Solutions CareDx, Inc. It was founded in 1998, and is headquartered in Brisbane, California, USA, with a workforce of 501-1000 employees. Its website is https://www.caredx.com/.