Capital One

Compensation

Full Description

Job Description: • Manage a portfolio of clients with key focus on retention, growth and risk management • Analyze the company’s total business spend to identify additional opportunities to leverage the Commercial or Small Business Cards • Offer ongoing vendor match and spend enablement services; leverage results to increase AP file penetration • Learn about the client and the specific industry vertical in which they operate; understand purchasing needs and behavior • Become a trusted advisor by building positive relationships, handling client needs and coordinating client appreciation activities • Resolve issues and provide solutions to clients in a timely manner • Monitor portfolio metrics and perform quarterly account reviews • Partner across the value chain to meet client needs • Seek new business referrals once relationships have been established Requirements: • At least 5 years of experience in a Business Client facing role • Bachelor’s Degree or military experience • At least 7 years of experience in a Business Client facing role • At least 2 years of experience supporting business credit card products • 1+ years of experience using Salesforce.com, Microsoft Office and Google Applications Benefits: • comprehensive, competitive, and inclusive set of health, financial and other benefits that support your total well-being