Capital One
via DailyRemote
Operations Associate, ATM & Cash Process, Controls & Support Team
Compensation
$0K - 0K a year
Responsibilities
Monitor inquiries, troubleshoot issues, document processes, and support onboarding in banking operations.
Requirements
High school diploma, 3+ years customer service and banking experience, proficiency in Microsoft Office, and bank operations experience.
Full Description
Job Description: • Execute on operational processes with a high level of accuracy and efficiency as established by KPIs • Monitor and document incoming inquiries, troubleshoot issues, identify root cause and coordinate remediation • Support processes connected to internal and external systems leveraged across the ATM & Cash environment • Review profile onboarding documentation for accuracy and facilitate onboarding activities • Identify potential operational or customer facing risks and escalate in accordance with documented processes Requirements: • High School Diploma, GED, or equivalent certification • At least 3 years of Customer Service or Call Center experience • At least 3 years experience working in the Financial Industry • At least 1 year experience using Google Suite or Microsoft Office • At least 1 year of experience in Bank Operations Benefits: • Health insurance • 401(k) matching • Flexible work hours • Paid time off • Remote work options
This job posting was last updated on 12/23/2025
Ready to have AI work for you in your job search?
Sign-up for free and start using JobLogr today!
Get Started »
