Canon U.S.A., Inc.

Compensation

Full Description

Job Title: Field Service Technician I Company Overview: Canon U.S.A., Inc. is a leading provider of innovative imaging solutions, dedicated to delivering high-quality products and exceptional customer service. With a strong presence in the U.S. market, Canon is committed to fostering a collaborative and growth-oriented work environment. Role Overview: As a Field Service Technician I, you will play a crucial role in maintaining and repairing Canon's imaging equipment, ensuring customers receive timely and effective support. This entry-level position is ideal for individuals passionate about technical problem-solving and customer service. What You'll Do: - You will diagnose and repair Canon imaging equipment at customer sites. - You will provide exceptional customer service by addressing client concerns promptly and professionally. - You will perform routine maintenance to prevent equipment malfunctions. - You will document service activities and maintain accurate records. - You will collaborate with the technical support team to resolve complex issues. - You will manage service parts inventory and order replacements as needed. - You will stay updated on product knowledge and technical training. What You Bring: - You bring at least 1-2 years of experience in field service or technical support. - You have strong troubleshooting skills with mechanical and electronic systems. - You possess excellent communication and customer service abilities. - You are comfortable working independently and managing your schedule. - You have a valid driver's license and a clean driving record. Bonus Points If You Have: - Experience with Canon products or similar imaging equipment. - Technical certifications related to electronics or mechanical repair. - Familiarity with service management software. - Ability to work flexible hours including occasional weekends. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and technical training. - We offer a supportive team environment that values innovation and growth. - We offer company vehicle and necessary tools for field service work. - We offer paid time off and employee wellness programs. Ready to Apply? Please submit your resume and cover letter through our official Canon U.S.A. careers portal. We look forward to welcoming you to our team!