Canon U.S.A., Inc.

Compensation

Full Description

Job Title: Field Service Technician I Company Overview: Canon U.S.A., Inc. is a global leader in imaging solutions, dedicated to delivering innovative products and services that empower businesses and individuals alike. With a strong commitment to quality and customer satisfaction, Canon has established itself as a trusted brand in the technology industry. Role Overview: As a Field Service Technician I, you will play a crucial role in maintaining and repairing Canon's imaging equipment, ensuring customers receive prompt and effective service. This entry-level position is ideal for individuals passionate about technical problem-solving and delivering exceptional customer support. What You'll Do: - You will diagnose and repair Canon imaging products at customer sites to minimize downtime. - You will provide technical support and guidance to customers, ensuring a positive service experience. - You will perform routine maintenance and inspections to prevent equipment failures. - You will document service activities accurately and communicate effectively with the service team. - You will manage service parts inventory and order replacements as needed. - You will adhere to safety protocols and company policies during all service calls. - You will participate in ongoing training to stay current with product knowledge and technical skills. What You Bring: - You have 1-2 years of experience in field service or technical support roles. - You possess strong troubleshooting skills with a basic understanding of mechanical and electronic systems. - You have excellent communication and customer service abilities. - You are comfortable working independently and managing your schedule. - You hold a valid driver’s license and have reliable transportation. Bonus Points If You Have: - Experience with Canon products or similar imaging equipment. - Technical certifications related to electronics or mechanical repair. - Familiarity with service management software and mobile technology. - Ability to work flexible hours including occasional weekends. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and career advancement within a global company. - We offer a supportive work environment that values teamwork and innovation. - We offer company-provided tools and technology to help you succeed in your role. - We offer paid training and continuous learning opportunities. Ready to Apply? To join our team as a Field Service Technician I, please submit your resume and cover letter through our official Canon U.S.A., Inc. careers portal. We look forward to reviewing your application and potentially welcoming you to our team.