Canon U.S.A., Inc.

Compensation

Full Description

Job Title: Field Service Technician I Company Overview: Canon U.S.A., Inc. is a leading provider of innovative imaging solutions, dedicated to delivering high-quality products and exceptional customer service. With a strong presence in the U.S. market, Canon is committed to advancing technology and supporting its customers with reliable and efficient service. Role Overview: As a Field Service Technician I, you will play a crucial role in maintaining and repairing Canon's imaging equipment, ensuring customers receive timely and effective support. This entry-level position is ideal for individuals passionate about technical problem-solving and customer service. What You'll Do: - You will diagnose and repair Canon imaging products at customer sites. - You will provide exceptional customer service by addressing client concerns promptly and professionally. - You will perform routine maintenance and inspections to prevent equipment failures. - You will document service activities and maintain accurate records. - You will collaborate with the technical support team to resolve complex issues. - You will manage service parts inventory and order replacements as needed. - You will adhere to safety protocols and company policies during all service calls. What You Bring: - Minimum of 1-2 years of experience in field service or technical support roles. - Strong mechanical and electrical troubleshooting skills. - Excellent communication and interpersonal abilities. - Ability to work independently and manage time effectively. - Valid driver's license and willingness to travel to customer locations. Bonus Points If You Have: - Experience with Canon products or similar imaging equipment. - Technical certifications related to electronics or mechanical repair. - Familiarity with service management software. - Bilingual skills to support diverse customer base. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional growth and technical training. - We offer a supportive and inclusive work environment. - We offer company vehicle and necessary tools for fieldwork. - We offer paid time off and employee wellness programs. Ready to Apply? Please submit your resume and cover letter through the Canon U.S.A., Inc. careers portal. We look forward to welcoming you to our team!