Canon U.S.A., Inc.

Compensation

Full Description

Job Title: Field Service Technician I Company Overview: Canon U.S.A., Inc. is a global leader in imaging solutions, dedicated to delivering innovative products and exceptional customer service. With a strong commitment to quality and technology, Canon supports a diverse range of industries including healthcare, business, and creative sectors. Role Overview: As a Field Service Technician I, you will play a crucial role in maintaining and repairing Canon's advanced imaging equipment. Your expertise will ensure customers receive timely and effective technical support, enhancing their overall experience with Canon products. What You'll Do: - You will diagnose and repair Canon imaging equipment at customer sites to minimize downtime. - You will provide exceptional customer service by addressing technical issues promptly and professionally. - You will perform routine maintenance and inspections to ensure optimal equipment performance. - You will document service activities accurately and communicate effectively with the support team. - You will stay updated on product knowledge and technical advancements through ongoing training. - You will collaborate with other technicians and departments to resolve complex technical problems. - You will manage service parts inventory and ensure proper tools are available for repairs. What You Bring: - You bring at least 1-2 years of experience in field service or technical support roles. - You have strong mechanical and electrical troubleshooting skills. - You possess excellent communication and customer service abilities. - You are comfortable working independently and managing your schedule. - You have a valid driver’s license and a clean driving record. Bonus Points If You Have: - Experience with Canon or similar imaging equipment. - Technical certifications related to electronics or mechanical repair. - Familiarity with diagnostic software and tools. - Ability to work flexible hours including occasional weekends. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and technical training. - We offer a supportive and inclusive work environment. - We offer company vehicle and necessary tools for fieldwork. - We offer paid time off and retirement savings plans. Ready to Apply? Please submit your resume and cover letter through the Canon U.S.A., Inc. careers portal. We look forward to learning how you can contribute to our team as a Field Service Technician I.