Canon U.S.A., Inc.

Compensation

Full Description

Job Title: Field Service Technician I Company Overview: Canon U.S.A., Inc. is a global leader in imaging solutions, dedicated to delivering innovative products and exceptional customer service. With a strong commitment to quality and technology, Canon supports a diverse range of industries including healthcare, business, and consumer markets. Role Overview: As a Field Service Technician I, you will play a crucial role in maintaining and repairing Canon’s imaging equipment, ensuring customers receive timely and effective technical support. This entry-level position is ideal for individuals passionate about technology and customer service, looking to grow their career in a dynamic environment. What You'll Do: - You will diagnose and repair Canon imaging equipment at customer sites with accuracy and efficiency. - You will provide exceptional customer service by addressing client concerns and explaining technical issues clearly. - You will perform routine maintenance and inspections to prevent equipment failures. - You will document service activities and maintain accurate records of repairs and parts used. - You will collaborate with the technical support team to resolve complex issues. - You will stay updated on product knowledge and technical training to enhance your skills. - You will manage your schedule effectively to meet service deadlines. What You Bring: - You bring at least 1-2 years of experience in technical repair or field service roles. - You have strong troubleshooting skills and a basic understanding of mechanical and electronic systems. - You possess excellent communication skills to interact professionally with customers. - You are comfortable working independently and managing your time efficiently. - You have a valid driver’s license and a clean driving record. Bonus Points If You Have: - Experience with Canon products or similar imaging equipment. - Technical certifications related to electronics or mechanical repair. - Familiarity with diagnostic tools and software. - Previous experience in a customer-facing technical support role. What We Offer: - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional development and technical training. - We offer a supportive work environment that values teamwork and innovation. - We offer company vehicle and necessary tools to perform your job effectively. - We offer paid time off and employee wellness programs. Ready to Apply? To join our team as a Field Service Technician I, please submit your resume and cover letter through our official Canon U.S.A., Inc. careers page. We look forward to hearing from you!