Camino Partners

Compensation

Full Description

Job Title: Information Technology Support Analyst Company Overview: Camino Partners is the business-building and investment platform founded by Daniel Lubetzky, the visionary behind KIND Snacks. Known for transforming innovative ideas into impactful, multi-billion-dollar enterprises, Camino Partners focuses on nurturing businesses that drive positive change and foster kindness in the world. Role Overview: As an Information Technology Support Analyst at Camino Partners, you will play a critical role in maintaining and enhancing our IT infrastructure. Your expertise will ensure seamless technology operations, supporting our teams to work efficiently and securely. What You'll Do: - You will provide timely technical support and troubleshooting for hardware, software, and network issues. - You will manage user accounts, permissions, and access controls to maintain security standards. - You will assist in the deployment and configuration of new IT equipment and software. - You will monitor system performance and implement necessary updates or patches. - You will collaborate with cross-functional teams to identify and resolve IT-related challenges. - You will document IT processes, incidents, and resolutions to improve knowledge sharing. - You will support IT projects and initiatives aimed at enhancing operational efficiency. - You will ensure compliance with company IT policies and industry best practices. What You Bring: - Minimum of 3 years of experience in IT support or a related technical role. - Proficiency with Windows and Mac operating systems, as well as common business software. - Strong knowledge of network fundamentals, including TCP/IP, DNS, and VPN. - Experience with user account management in Active Directory or similar systems. - Excellent problem-solving skills and the ability to communicate technical information clearly. - Ability to work independently and as part of a collaborative team in a fast-paced environment. Bonus Points If You Have: - Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. - Experience with cloud platforms like Microsoft Azure or AWS. - Familiarity with cybersecurity principles and best practices. - Previous experience supporting remote or hybrid work environments. What We Offer: - We offer a dynamic and inclusive work environment that values innovation and collaboration. - We offer competitive salary and comprehensive benefits including health, dental, and vision insurance. - We offer opportunities for professional growth and continuous learning. - We offer flexible work arrangements to support work-life balance. - We offer the chance to be part of a mission-driven company making a positive impact globally. Ready to Apply? Please submit your resume and a cover letter detailing your relevant experience and why you are excited to join Camino Partners. We look forward to hearing from you!