Camino Partners

Compensation

Full Description

Job Title: Information Technology Support Analyst Company Overview: Camino Partners is the business-building and investment platform founded by Daniel Lubetzky, the visionary behind KIND Snacks. Known for transforming innovative ideas into impactful, multi-billion-dollar enterprises, Camino Partners focuses on nurturing businesses that drive positive change and foster kindness in the world. Role Overview: As an Information Technology Support Analyst at Camino Partners, you will play a critical role in maintaining and enhancing our IT infrastructure. Your purpose is to provide timely technical support, troubleshoot issues, and ensure seamless technology operations that empower our teams to perform at their best. What You'll Do: - You will provide first and second-level technical support to internal users, resolving hardware, software, and network issues. - You will manage and maintain IT systems, including desktops, laptops, servers, and mobile devices. - You will assist in the deployment and configuration of new technology solutions and upgrades. - You will monitor system performance and implement proactive measures to prevent downtime. - You will document technical procedures and maintain accurate records of support activities. - You will collaborate with vendors and service providers to resolve complex technical problems. - You will support cybersecurity initiatives by ensuring compliance with security policies and best practices. - You will participate in IT projects and contribute to continuous improvement efforts. What You Bring: - Minimum of 3 years of experience in IT support or a related technical role. - Strong knowledge of Windows and macOS operating systems. - Experience with network troubleshooting, including LAN/WAN and VPN technologies. - Proficiency in supporting Microsoft Office 365 and common business applications. - Excellent problem-solving skills and the ability to communicate technical information clearly. - Ability to work independently and as part of a collaborative team in a fast-paced environment. Bonus Points If You Have: - Certifications such as CompTIA A+, Network+, or Microsoft Certified Professional. - Experience with cloud platforms like Azure or AWS. - Familiarity with cybersecurity frameworks and tools. - Previous experience supporting remote or hybrid work environments. What We Offer: - We offer a dynamic and inclusive work environment that values innovation and collaboration. - We offer competitive salary and comprehensive benefits, including health, dental, and vision insurance. - We offer opportunities for professional growth and development through training and mentorship. - We offer flexible work arrangements to support work-life balance. - We offer the chance to be part of a mission-driven company making a positive impact globally. Ready to Apply? If you are passionate about technology and eager to contribute to a purpose-driven organization, please submit your resume and cover letter to careers@caminopartners.com. We look forward to hearing from you!