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California Department of Justice

California Department of Justice

via LinkedIn

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Technical Specialist / Quality Assurance Testing

Anywhere
Full-time
Posted 12/17/2025
Verified Source
Key Skills:
Data analysis
Process improvement
Leadership
Training and enablement
M&A support

Compensation

Salary Range

$78K - 102K a year

Responsibilities

Leading customer support teams, designing processes, and analyzing data to improve KPIs.

Requirements

Extensive experience in customer support leadership, process design, and data analysis, but lacking specific IT and software testing skills required for this role.

Full Description

Job Description And Duties Under direction of the Information Technology Supervisor II, the Information Technology Specialist I (ITS I) performs a wide range of complex analytical and advanced technical activities. The incumbent performs the more responsible, varied, and difficult work of the unit, and is assigned responsibilities, requiring independence of action. The incumbent typically acts as lead person on more complex assignments. The ITS I may function as a software testing lead, ensuring new releases and enhancements to software developed and used by the Department of Justice meets business requirements, technical specifications, and customer needs. Job functions include creating, and in some cases approving, test plans, schedules, methods, and approaches, coordinating with end-users for functional and user acceptance testing, and working with the technical, program and administrative staff on software release configurations and processes. You will find additional information about the job in the Duty Statement . Position Details Job Code #: JC-501872 Position #(s): 420-860-1402-XXX Working Title Technical Specialist / Quality Assurance Testing Classification INFORMATION TECHNOLOGY SPECIALIST I $6,513.00 - $8,729.00 A $7,163.00 - $9,599.00 B $7,864.00 - $10,537.00 C New to State candidates will be hired into the minimum salary of the classification or minimum of alternate range when applicable. # of Positions: 2 Work Location: Sacramento County Telework Telework Job Type Permanent, Full Time Work Shift 8:00 AM - 5:00 PM Work Week Monday - Friday Department Information This position is located in the California Justice Information Services Division, Application Development Bureau, DLE, Biometrics & PDMP Systems Branch, Enterprise Services Section, Quality Assurance/Enterprise Testing Office. Please disregard the SROA/Surplus language below as the Department of Justice requires applicants to submit their SROA/Surplus Letter if that is the basis of their eligibility. For more information about the department, please visit the Attorney General’s website at www.oag.ca.gov. ALTERNATE RANGE CRITERIA 484 Established 1/31/18, Pay Letters 18-04 and 18-05 Range A. This range shall apply to persons who do not meet the criteria for Range B or Range C. Range B. This range shall apply to persons who meet the Minimum Qualifications for the classification and who have also completed two years of satisfactory additional experience performing duties equivalent to or higher than an Information Technology Specialist I. Qualifications Range C. This range shall apply to persons who meet the Minimum Qualifications for the classification and who have also completed four years of satisfactory additional experience performing duties equivalent to or higher than an Information Technology Specialist I.: When the requirements for the criteria are met and upon recommendation of the appointing power, the employee shall receive a rate under the provisions of California Code of Regulations, title 2, section 599.676. Upon movement to Range C, the employee shall receive a rate under the provisions of California Code of Regulations, title 2, section 599.674 shall apply. Personal Leave Program: Effective July 1, 2025, state employees are subject to temporary wage reductions in exchange for Personal Leave Program (PLP) accruals. The specific rate and hours earned were negotiated and agreed upon by each bargaining unit. The actual monetary impact of these temporary reductions can vary based on your bargaining unit and/or federal and state tax withholdings. For additional information please visit Human Resources Manual - CalHR Benefits of working for the State of California: • Work-life balance • 11 paid holidays • Flexible paid leave options • Consistent wage increases • Pension retirement • Job stability • Health/Dental/Vision Insurance • Public Service Loan Forgiveness (PSLF) and more!

This job posting was last updated on 12/22/2025

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