California Department of Industrial Relations

Compensation

Full Description

Job Description And Duties Under the general direction of the chief deputy director, the Chief Operations Officer (COO) provides executive leadership, policy direction, and oversight of all administrative programs and services within the Department of Industrial Relations (DIR), as well as the Office of Self Insurance Plans (OSIP), the Office of the Director’s Research Division (Research), and the Office of Equity and Risk. The COO plans, organizes, directs, and evaluates the activities of these functions to ensure efficient and effective operations that support DIR's mission to protect and improve the health, safety, and economic, well-being of workers in California. The COO oversees the Office of Human Resources, Office of Fiscal Services, Office of Information Services, Business Management Office, Training, Policy, and Support Services, Equal Employment Opportunity (EEO) Office, Occupational Injuries and Illness Statistics unit, Prevailing Wage Research Unit, and, via OSIP, the regulation of workers' compensation self-insurance within California. Additionally, the COO provides strategic direction, ensures compliance with state and federal laws and policies, promotes accountability, and fosters collaboration across divisions to support DIR's broad labor, workplace safety, and enforcement programs. The COO also serves as a member of the Department's Executive Leadership team and acts as a key advisor to the Director on all administrative, fiscal, and operational matters. • Pending CalHR approval* You will find additional information about the job in the Duty Statement . Special Requirements In addition to the Standard State Application (STD 678), all interested applicants are required to submit a Statement of Qualification (SOQ). Within each response, include specific information as to how your professional experience, knowledge, skills, and abilities meet the qualifications and desirable qualifications of this position. Please limit your SOQ to a maximum of 3 pages, single spaced, 10 point Arial font. In the top right corner include page number, name and JC# on each SOQ page. The SOQ should be numbered in the same order as the Statement of Qualification and should address each of the desirable qualifications. Each response should be in their own paragraph(s). Applicants who do not follow these requirements may be disqualified from the examination. Applicants who do not provide responses to the 4 specific questions below will be disqualified. Cover letters and resumes do not take the place of the SOQ.Please respond to the following questions in your SOQ with specific information in each of your responses. • Describe your education and professional background, including the number of years and experience in each of the following areas: California state government fiscal operations, information technology, human resources, procurement, audits, and facilities. Provide a detailed example of your experience developing and implementing an executive level recommendation involving at least two of these areas. • Describe your experience, including years of experience, establishing, and maintaining collaborative working relationships with departmental stakeholders. Detail your customer service approach and provide specific examples of how this approach has led you to successfully meeting departmental goals and business objectives. • This role is responsible for providing executive-level leadership over complex state administrative and operational programs across the department with internal and external impacts. Describe your experience, including years of experience, leading and coordinating process and policy implementations that required coordination between multiple departmental and other California state government stakeholders. Please provide specific examples, your role in the process, and the outcomes. • Provide two or more examples, including years of experience, that demonstrate leading the development and facilitation of solutions to complex governmental problems that required you to engage with state control agencies such as Department of Finance, CalHR, Department of General Services, California Department of Technology, and the Legislature. Applicants will also be evaluated on how clearly and concisely their qualifications were presented throughout the SOQ (including grammar, spelling and punctuation). Applications received without a Statement of Qualification shall be rejected. Application Instructions Completed applications and all required documents must be received or postmarked by the Final Filing Date in order to be considered. Dates printed on Mobile Bar Codes, such as the Quick Response (QR) Codes available at the USPS, are not considered Postmark dates for the purpose of determining timely filing of an application. Final Filing Date: 4/2/2026 Who May Apply Individuals who are eligible to be appointed to this Career Executive Assignment (CEA) by the State of California. How To Apply Complete Application Packages (including your Examination/Employment Application (STD 678) and applicable or required documents) must be submitted to apply for this Job Posting. Application Packages may be submitted electronically through your CalCareer Account at www.CalCareers.ca.gov. When submitting your application in hard copy, a completed copy of the Application Package listing must be included. If you choose to not apply electronically, a hard copy application package may be submitted through an alternative method listed below: Address for Mailing Application Packages You may submit your application and any applicable or required documents to: Department of Industrial Relations Cert - Mailing Address Attn: Examination Unit 1515 Clay St., Suite 901 Oakland , CA 94612 Address for Drop-Off Application Packages You may drop off your application and any applicable or required documents at: Department of Industrial Relations Cert - Drop Off Address Examination Unit 1515 Clay St., Suite 901 Oakland , CA 94612 Please ring bell for service. 08:00 AM - 04:00 PM Required Application Package Documents The following items are required to be submitted with your application. Applicants who do not submit the required items timely may not be considered for this job: • Current version of the State Examination/Employment Application STD Form 678 (when not applying electronically), or the Electronic State Employment Application through your Applicant Account at www.CalCareers.ca.gov. All Experience and Education relating to the Minimum Qualifications listed on the Classification Specification should be included to demonstrate how you meet the Minimum Qualifications for the position. • Resume is optional. It may be included, but is not required. Applicants requiring reasonable accommodations for the hiring interview process must request the necessary accommodations if scheduled for a hiring interview. The request should be made at the time of contact to schedule the interview. Questions regarding reasonable accommodations may be directed to the EEO contact listed on this job posting. Equal Opportunity Employer The State of California is an equal opportunity employer to all, regardless of age, ancestry, color, disability (mental and physical), exercising the right to family care and medical leave, gender, gender expression, gender identity, genetic information, marital status, medical condition, military or veteran status, national origin, political affiliation, race, religious creed, sex (includes pregnancy, childbirth, breastfeeding and related medical conditions), and sexual orientation. It is an objective of the State of California to achieve a drug-free work place. Any applicant for state employment will be expected to behave in accordance with this objective because the use of illegal drugs is inconsistent with the law of the State, the rules governing Civil Service, and the special trust placed in public servants.