Caliber Collision

Compensation

Full Description

Service Center CSCS TXRole and Responsibilities • Employee Relations: • Support programs to promote employee engagement, morale and a positive workplace culture • Provide confidential counseling and support to employees on work-related issues including performance management, conflict resolution, harassment and discrimination. • Collaborate with managers and HR partners to develop, document and follow up on corrective action plans to ensure compliance with company policies and legal regulations • Mediate and facilitate resolution of conflicts between teammates and managers. • Investigate allegations of discrimination, harassment, workplace misconduct and performance deficiencies • Conduct confidential interviews with employees and managers to gather information and understand concerns. • Escalate teammate relations events and concerns in accordance with company policy and guidance. • Maintain complete, accurate and confidential documentation of employee relations issues and investigations using Company approved processes, tools and templates. • Policy and Compliance: • Maintain up-to-date knowledge of employment laws, regulations, and company policies. • Support the development and communication of HR policies and procedures to employees and managers. • Conduct training sessions on HR topics, such as harassment, discrimination, and workplace safety. • Identify opportunities for improvement in policy content to improve clarity, teammate understanding and adherence • Communication and Collaboration: • Maintain effective communication with employees, managers, and other stakeholders on HR matters. • Build and maintain strong relationships with employees and managers at all levels. • Act as a liaison between employees and management, facilitating open communication and resolving conflict effectively. • Maintain and protect the confidentiality of sensitive information • Additional Duties: • Prepare reports and presentations on employee relations metrics and trends. • Stay current on industry trends and best practices in employee relations. Qualifications and Education Requirements • Bachelor's degree in Human Resources, Business Administration, or a related field. • Minimum of 2-4 years of experience in employee relations or a similar HR role. • Strong knowledge of employment law and HR regulations Preferred Skills • Excellent customer service skills and ability to interface with teammates and managers. • Strong facilitation and problem-solving skills • Excellent verbal and written communication skills. • Ability to work independently and as part of a team • Proficient with Microsoft Office Suite of products, top tier HR systems and case management tools Caliber uses E-Verify to confirm the identity and employment eligibility of all new hires. Must be eligible to work in the U.S. with no restrictions.