$50K-65K a year
Perform on-site installation, maintenance, and repair of equipment while providing technical support and ensuring customer satisfaction.
1-2 years of field service or technical support experience with knowledge of mechanical and electrical systems, strong problem-solving skills, and excellent communication abilities.
Job Title: Field Service Representative I - Boston Company Overview: Calgon Carbon Corporation, a Kuraray Company, is a global leader in environmental solutions dedicated to improving air and water quality worldwide. With a strong commitment to innovation and sustainability, we provide cutting-edge technologies and services that make a tangible difference in environmental health. Role Overview: As a Field Service Representative I, you will play a crucial role in supporting our customers by ensuring the optimal operation and maintenance of our environmental solutions. This entry-level position offers an excellent opportunity to develop technical skills and grow within a dynamic, mission-driven company. What You'll Do: - You will perform on-site installation, maintenance, and repair of Calgon Carbon equipment. - You will troubleshoot technical issues and provide timely solutions to customers. - You will conduct routine inspections and preventive maintenance to ensure system reliability. - You will document service activities and maintain accurate records. - You will collaborate with the technical support team to resolve complex problems. - You will provide training and support to customers on equipment operation. - You will adhere to safety protocols and company policies during all field activities. - You will travel to customer sites within the Boston area as required. What You Bring: - Minimum of 1-2 years of experience in field service, technical support, or a related role. - Basic knowledge of mechanical and electrical systems. - Strong problem-solving skills and attention to detail. - Excellent communication and customer service abilities. - Ability to work independently and manage time effectively. - Valid driver’s license and willingness to travel locally. Bonus Points If You Have: - Experience in environmental or water treatment industries. - Technical certifications related to mechanical or electrical systems. - Familiarity with safety standards and regulatory compliance. - Proficiency with mobile service management software. What We Offer: - We offer competitive salary and comprehensive benefits package. - We offer opportunities for professional development and career growth. - We offer a supportive and inclusive work environment. - We offer flexible remote work arrangements with local travel. - We offer the chance to contribute to meaningful environmental solutions. Ready to Apply? Please submit your resume and cover letter through our careers page at www.calgoncarbon.com/careers. Join us in making a positive impact on the environment and advancing your career with Calgon Carbon Corporation.
This job posting was last updated on 9/19/2025