C4 Technical Services

Compensation

Full Description

Associate Business Analyst Contract End Date: 3/13/26 MN (1/2 days a week) Job Description The Associate Business Analyst is responsible for providing project coordination and administrative support to one or more of client's functional areas: Clinical Program Management, Utilization Management (UM), Formulary, GuidedHealth, Pharmaceutical Trade Relations, Pharmacy Audit, Clinical Operations and/or Specialty Pharmacy. Responsibilities • Responsible for the coordination, project management and implementation of internal and/or client-facing initiatives, which may include Quarterly Pharmacy & Therapeutics Committee (P&T) coordination, annual formulary development and production, development and process support for Client Utilization Management (UM) programs, review of regulatory requirements and adherence for processes related to Formulary, UM, Guided Health, and other programs Serve as point of contact for administrative support within designated functional area including but not limited to: tracking department and program documentation, verification of information, coordinating any necessary follow up, generating and submitting regular reporting etc. • May support the creation of client quarterly business review presentations, internal and external communications, and the coordination of client meetings • Manage and triage all pharmacy inquiries received through the Provider Relations email box and phone lines, assessing the need of each inquiry and directing it to the appropriate team for resolution. • Review and process returned mail through weekly in-office visits, tracking returns and reissuing communications as needed. • Other duties as assigned Education & Experience • High school diploma from an accredited school or equivalent GED • 1 year of work experience in healthcare, Pharmacy Benefit Management, business process administration, project management or other related field • Must be eligible to work in the United States without need for work visa or residency sponsorship Must be eligible to work in the United States without the need for work visa or residency sponsorship. Additional Qualifications • Demonstrated ability to complete projects independently and within established timeframes • Detail oriented and ability to work with a high degree of accuracy • Excellent organizational and communication skills • Proficiency in Adobe and Microsoft Office Preferred Qualifications • Associate's degree or Bachelor's degree • National Pharmacy Technician Certification through PTCB or ExCPT (CPhT) • 3 years of PBM, Managed Care or Pharmaceutical/Trade experience • Project Management skills • Knowledge or experience with formulary or utilization management Physical Demands • Ability to work a flexible schedule including overtime, weekends, holidays, or shifts outside of client's core business hours of 9:00am-3:00pm • Constantly required to sit, use hands to handle or feel, talk and hear • Frequently required to reach with hands and arms • Occasionally required to stand, walk and stoop, kneel, and crouch • Occasionally required to lift and/or move up to 10 pounds and occasionally lift and/or move up to 25 pounds • Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus Every employee must understand, comply with and attest to the security responsibilities and security controls unique to their job, and comply with all applicable legal, regulatory, and contractual requirements and internal policies and procedures.