C & R Repair Solutions

Compensation

Full Description

We are currently seeking seasonal independent contractors to join our team from March through October. As a Customer Service Contractor, you will support clients by providing accurate product and service information, assisting with inquiries, and resolving technical issues in a timely and professional manner. This is a seasonal contract opportunity with the potential to transition into a yearly, renegotiated agreement based on performance and business needs. If you are detail-oriented, customer-focused, and comfortable troubleshooting technical concerns, we encourage you to apply. Responsibilities: • Handle customer inquiries and complaints • Provide information about the products and services • Troubleshoot and resolve product issues and concerns • Document and update client records based on interactions • Develop and maintain a knowledge base of the evolving products and services Requirements: • High School Diploma • Some college coursework or professional experience in customer service or other related fields • Organization, written, verbal, and communication skills • Ability to prioritize and multitask • Time management • Positive and professional demeanor • Problem solving Technical Skills: • CRM software • Data entry • Microsoft Office