BTI Solutions

Compensation

Full Description

Why work with us? Proven people. Everyone on our team has earned a CPC (Certified Personnel Consultant) or CTS (Certified Temporary Staffing Specialist) accreditation from the National Association of Personnel Services. We are experts at staffing and recruiting with more than 16 years of experience serving employers. Proven process. Our approach to staffing isn’t just a little bit different; it’s a whole different ball game. While most staffing firms emphasize transactional services (taking and filling job orders), BTI Solutions focuses on providing more strategic solutions. By acting as workforce consultants, we are able to find innovative and intelligent strategies for improving productivity, meeting project deadlines, improving hiring quality, decreasing turnover, and reducing total labor costs. Our recruiting and candidate assessment process assures the highest quality matches between job seeker and employer, so you will get people who not only have the right qualifications but who also have the appropriate personality fit for your organization. Proven results. More than anything, the biggest difference with BTI Solutions is the one that matters most: bottom-line results. 95% client satisfaction rate – measures client satisfaction vs. expectations. Our clients have worked with us for over 10 years, on average. BTI Solutions counts 4 Global Telecommunication companies as clients. Client referrals are BTI Solutions’ largest source of new clients. Google Review 4.4, Facebook Review 4.8 Business Operations Manager – Data & Reporting AO7157704 Top 3 Skills - • Parts forecasting and risk management • Oversight of all data activities/analytics • Automate reporting build dashboard Summary: The main function of an operations manager is ensuring that the different departments in the company follow through with the plans and devises he/she makes for the business's success. • Develop strategies for automating manual processes to improve Mail-In KPI Metrics, including (but not limited to), Turnaround Time, Return Rate, NTF Rate, Repair Bounce, and Net Promoter Score. • Identify and develop new business opportunities for revenue/reduced costs and profitability. • Develop service strategies, quality improvement plans, cost saving initiatives and budgets. • Ensure that customer negotiated commitments are achieved according to plan. • Parts forecasting and risk management • Oversight of all data activities/analytics • Automate reporting build dashboard • Bachelor's degree in Business Administration, Operations Management, or a related field. 3+ years of progressive experience in operations or billing management or a relevant field. • Proven leadership and team management skills, including the ability to motivate and inspire teams. • Strong analytical and problem-solving skills with the ability to analyze data and make data-driven decisions. • Proficiency in relevant software and tools (e.g., ERP systems, project management software, data analysis tools). 3-5 years’ experience in a Management Role We are an outstanding national staffing company with 19 years of success Corporate Values 1. Guided by Integrity We earn trust by keeping our promises and holding ourselves and each other accountable to do the right thing in all circumstances 2. Strive for Excellence We strive to deliver quality candidates with efficiency and professionalism leading to the complete satisfaction of our clients 3. Stronger Together We embrace each other’s differences and practice collaborative communication to build strong partnerships and relationships to achieve successful outcomes 4. Think Big We continuously challenge ourselves and seek innovative ideas to improve and strengthen our company, clients, and partners for long-term success 5. Achieve Impact We commit ourselves to empowering and uplifting the people and communities we serve for a better tomorrow To be the foundation of all connections and the driver of new discoveries, growth, and transformation for our employees, candidates, clients, partners, and community Connecting talented employees and great companies to attain new experiences and opportunities to fulfill their needs and achieve their goals.