Brush Claims

Compensation

Full Description

We're on the lookout for friendly, dependable, and detail-oriented individuals to join our customer experience team! This entry-level position is perfect for someone eager to jumpstart a career in the insurance industry. No prior insurance experience? No problem — we’ll teach you what you need to know. As a Customer Service Representative, you’ll be the point of contact for policyholders. Your mission? Make sure customers feel heard, supported, and well-informed — whether they're asking questions about their policy, filing a claim, or just trying to understand their coverage. What You'll Be Doing • Respond to customer inquiries via phone, email, and chat in a professional and positive manner • Assist policyholders with claim updates, coverage questions, and claims process • Document all customer interactions accurately in our system • Collaborate with internal teams to ensure customer issues are resolved efficiently • Deliver top-tier service that builds customer loyalty and trust What We're Looking For: • High school diploma or equivalent required; some college is a plus • Excellent communication skills — you know how to listen, empathize, and explain clearly • Strong attention to detail and problem-solving skills • Comfortable using basic computer programs and learning new software • A team player who’s also self-motivated and able to work independently • Prior customer service experience is helpful, but not required • A willingness to pursue insurance licensing to expand your responsibilities and advance within the role Why You'll Love Working Here: • Comprehensive on-the-job training — we set you up for success • Supportive team environment that values growth and development • Opportunity to grow within the company (we love to promote from within) Powered by JazzHR