BruntWork

Compensation

Full Description

This is a remote position. We are seeking a part-time Spanish Bilingual Medical Assistant to join our team and provide exceptional service to patients in a fast-paced medical environment. This role is ideal for someone who thrives on helping others, communicates with empathy, and can balance accuracy with efficiency Schedule: Monday to Friday 8:00 AM - 12:00 PM California Time Responsibilities • Serve as the primary point of contact for incoming patient calls with professionalism, empathy, and clarity • Coordinate and schedule patient appointments using modern scheduling software • Accurately collect and document patient symptoms and information in our medical database • Act as a liaison between patients and medical staff to ensure smooth communication • Maintain detailed and confidential patient records • Perform general administrative tasks to support clinic operations • Deliver outstanding customer service and ensure every patient feels supported and valued Requirements • Experience in handling high-volume phone calls in a professional setting • Strong customer service background with a friendly and patient-focused demeanor • Familiarity with medical scheduling tools and calendar management • Excellent written and verbal communication skills in English • High level of accuracy, attention to detail, and data integrity • Prior experience working in a medical or healthcare office environment • Understanding of basic medical terminology and healthcare workflows • Proven organizational and time management skills • Empathetic, patient, and respectful in all interactions • Knowledge of HIPAA compliance and patient privacy standards • Equipped with a reliable internet connection and a quiet, professional home office setup